SOFTPRO
IRON FILTER

• This system and its installation must comply with state and local regulations. Check with your local public works department for plumbing and sanitation codes. In the event the codes conflict with any content in this manual the local codes should be followed. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system.
• This water Softener is designed to operate on pressures of 30 psi to 125 psi. If the water pressure is higher than the maximum, use a pressure reducing valve in the water supply line to the Softener. However, we do not recommend pressure above 70 psi for the softener or residential plumbing, anything over 70 psi can cause damage to the seals on the softener valve and you’re plumbing and fixtures.
• This unit can operate at temperatures between 40°F and 110°F (4°C - 43°C). Do not use this water softener on hot water supplies.
• Do not install this unit where it may be exposed to wet weather, direct sunlight, or temperatures outside of the range specified above unless you take precautions to protect it.
• Avoid pinched O-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals.
Softeners are commonly exposed to high levels of iron, manganese, sulfur, and sediments. Damage to pistons, seals, and or spacers within the control valve are not covered in this warranty due to the harsh environment.
• It is recommended to regularly inspect and service the control valve on an annual basis. Cleaning and or replacement of piston, seals, and or spacers may be necessary depending on how harsh the conditions are. An Annual Maintenance kit (Part # 60010307) is available for this purpose.
• Do not use water that is microbiologically unsafe without adequate disinfection before or after this system.
• The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change.
• This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication.
• Quality Water Treatment, Inc. reserves the right to change the specifications referred to in this literature at any time, without prior notice.

ATTENTION:

Iron content must not exceed 1 ppm.

Beyond 1 ppm, an iron filter must be used. Periodic media cleaning is required by Pro-Res Cleaner is iron level exceed 0.3 ppm. Applies to private well or surface water applications only.

When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal alone.

Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the calculated hardness alone capacity. This will minimize the potential for bed fouling. Applies to private well or surface water applications only.

If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings should be performed.

Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the directions on the container. Applies to private well or surface water applications only.

COPPER PIPES - GROUNDING STRAPS:

If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity.

The length of the grounding strap will depend upon the number of units being installed and/or the amount of copper pipe being replaced with plastic pipe.

In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by physical separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper metallic pipe bonding.

DRAIN LINE INFORMATION:

Waste connections or drain outlets shall be designed and constructed to provide for connection to the sanitary waste system through an air gap of 2 pipe diameters or 1 inch (22 mm) whichever is larger.

Never insert a drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and the wastewater to prevent the possibility of sewage being backsiphoned into the softener.

WATER PRESSURE INFORMATION:

Applies to private well or surface water applications only. If a severe loss in water pressure is observed when the Softener unit is initially placed in service, the softener tank may have been laid on its side during transit. If this occurs, backwash the softener to “reclassify” the media.

Check Your Water Pressure and Pumping Rate - Two water system conditions must be checked carefully to avoid unsatisfactory operation or equipment damage:

LOCATE WATER TREATMENT EQUIPMENT CORRECTLY:

Select the location of your filter tank with care. Various conditions which contribute to proper location are as follows:

• Locate as close as possible to the water supply source.
• Locate as close as possible to a drain.
• Locate in the correct relationship to other water conditioning equipment.
• Softener should be located near the supply line before the water heater. Temperatures above 120°F damage softeners
• Do not install a softener in a location where freezing temperatures occur. Freezing may cause permanent damage to this type of equipment and will void the factory warranty.

• Plumb in a bypass for your treated water where your water source is a community water supply, a public water supply or if you wish to bypass water used for a geothermal heat pump, lawn sprinkling, out-buildings, or other high demand applications
• Keep the softener out of direct sunlight. The sun’s heat may soften and distort plastic parts.
• Determine the best location for your water filter. Factor in the location of water supply lines, drain line and 120-volt AC electrical outlet. Subjecting the Filter to freezing or temperatures above 43°C (110°F) will void the warranty.

MANUAL WATER BYPASS:

In case of an emergency such as filter mainte-nance, youcan isolate your water filter from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the filter, simply rotate the knobs clockwise indicated by the word BYPASS and arrow) until they lock.

You can use your water related fixtures and appli-ances as the water supply is bypassing the filter. However, the water you use will be hard. To resume treated service, open the bypass valve by rotating the knobs counterclockwise.

Please make sure bypass knobs are fully opened during service, otherwise the unsoftened water could bypass through the valve.

SHIPMENT FAQ

Tools Required:

• Flathead screwdriver
• Phillips head screwdriver
• Tongue-and-Groove Pliers (i.e. Channellock)
• Adjustable wrench
• Pipe cutter or hacksaw (as applicable)

Additional Parts (as applicable):

• Drain tubing: 1/2” ID vinyl tubing & ½” hose clamp (length to reach the drainpipe)
• Drainpipe connection and air gap fittings
• Inlet & outlet connection plumbing items
• Hose bibs and fittings (Optional, but recommended)

For Copper, PEX, and CPVC pipes (as applicable):

• Fittings (Optional Quick-connect Hose Kit, or other quick-connect fittings. i.e. SharkBite)

For Copper, PEX, and CPVC pipes (as applicable):

• Electrical grounding strapping, if this new install will cut/ separate any existing copper pipes.

For PVC Pipes (as applicable):

• PVC Primer & glue, Teflon tape, pipe and fittings
• Note: The optional Quick connect Hose kit does not work on PVC pipes.

UNPACKING AND INSPECTING YOUR NEW SYSTEM:

Your new SoftPro water softener system will include the following items. Before starting, please check that you have all the items, and inspect for any possible damage that may have occurred during shipment. (Note: This new system may have multiple shipments.)

1. SoftPro Control Valve (packed inside the brine tank)
2. Mineral Tank with Preloaded Media and Preinstalled Distributor Tube
3. Diffusion Plate
4. Bypass Valve
5. 1” Connectors (qty. 2)
6. Check Valve, 1”
7. Brine Line Air Check Valve

NOTE: Media is pre-loaded in the filter tank.

If you have additional water treatment filters (i.e. whole house filter, iron filter or pH neutralizer), those systems should always be installed before the water softener.

The water softener is the final treatment systems in your complete water treatment. (The exception is for a UV Disinfection System, which will be placed after the water filter.)

You are now ready to install your new water filter system.

Do you have existing copper water pipes?

Prior to a new installation of the water filter, in all cases where metal pipe was originally used and is later interrupted by poly pipe or the bypass valve or by physical separation, an approved ground clamp with no less than #6 copper conductor must be used for grounding continuity, to maintain proper metallic pipe bonding.

Refer to your local building code.

CAUTION:

If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used around the two lines that have been cut in order to maintain continuity. The length/ size of the grounding strap will depend upon the number of units being installed and/or the amount of copper pipe being replaced with plastic pipe.