PRODUCT DETAILS
Specs, Details, Maintenance & More
- Specs, Details & FAQ's
- Install Guides, Videos & Manuals
- Warranty, Shipping and Return Policies
SoftPro Smart Home+ Water Softener & Whole House Carbon Filter (City Water)
What's Included?
Note: Drain tubing not included. Optional 50 ft tubing is available for purchase.
Maintenance + more...
Salt (or potassium) to be added as needed depending on usage.
The mineral tank and brine tank generally last a lifetime unless damaged by weather, acts of god, improper installation or excessive water pressure above 80 PSI.
The 8% crosslink resin will last up to 20 years under average operation. Water quality will affect longevity, especially with well water.
Recommendations Regarding Salt (City Water)
SoftPro Elite Upflow Water Softener (City Water)
What's Included?
Note: Drain tubing not included. Optional 50 ft tubing available.
Maintenance + more...
Salt (or potassium) to be added as needed depending on usage.
The mineral tank and brine tank generally last a lifetime unless damaged by weather, acts of god, improper installation or excessive water pressure above 80 PSI.
The 10% crosslink resin will last up to 20 years under average operation. Water quality will affect longevity.
Recommendations Regarding Salt (City Water):
KDF MediaGuard Filter:
KDF Filters are pre-installed in the mineral tank.
Additional installation and parts are not required.
Maintenance + more...
No maintenance required.
Media filter will last 7-14 years under typical use. Water quality will affect longevity.
SoftPro Salt-Free Water Conditioner (City Water)
What's Included?
Maintenance + more...
No regular maintenance is required on SoftPro salt-free system unit.
The upgraded Filtersorb media in the SoftPro Salt-Free tank will generally last 6 to 10 years (and in some cases much longer). This is dependent on water quality and usage.
The Big Blue Sediment cartridge filter is typically replaced every 3 months or sooner. The decrease in home water pressure will indicate that the sediment filter will need replacement.
Note: If upgrading to Whole House Upflow Catalytic Carbon & Bone Char Filter, Big Blue Carbon Cartridge Filter will be replaced with a standard sediment cartridge filter.
KDF MediaGuard Filter:
KDF Filters are pre-installed in the mineral tank.
Additional installation and parts are not required.
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No maintenance required.
Media filter will last 7-14 years under typical use. Water quality will affect longevity.
What's Included?
Maintenance + more...
Carbon media filter will last 5-10 years under typical use. Water quality and content will affect longevity.
Adding a 1/2 cup of household non-perfumed bleach to cleaner to the carbon system once per year is a good idea to help the media perform better, No other regular maintenance.
What's Included?
Note: Ice maker connection is not included.
Maintenance + more...
Filter Replacement:
Water quality will affect longevity.
SoftPro Smart Home+ Water Softener (Well & City Water)
What's Included?
Note: Drain tubing is not included. Optional 50 ft tubing is available.
Specifications:
Flow Rates For Well Water Systems:
Drinking Water Filter Packages:
Maintenance + more...
Salt (or potassium) to be added as needed depending on usage.
The mineral tank and brine tank generally last a lifetime unless damaged by weather, acts of god, improper installation or excessive water pressure above 80 PSI.
The 8% resin will last up to 20 years depending on water quality and usage. Water quality will affect longevity, especially with well water.
Recommendations Regarding Salt (Well Water):
What's Included?
Note: Drain tubing not included. Optional 50 ft tubing available.
Well Water, Downflow:
Flow Rates (Well Water):
Well Water Treatment Filters:
Drinking Water Filter Packages:
Maintenance + more...
Salt (or potassium) to be added as needed depending on usage.
The mineral tank and brine tank generally last a lifetime unless damaged by weather, acts of god, improper installation or excessive water pressure above 80 PSI.
The fine mesh resin will last up to 20 years depending on water quality and usage. Water quality will affect longevity.
Recommendations Regarding Salt (Well Water):
What's Included?
Specs:
Flow Rates:
Filter Packages (Well Water):
Maintenance + more...
The chemical-free Katalox media last approximately 5-10 years depending on your water quality, iron, manganese and sulfur levels, or high usage.
Certain water conditions and quality may cause the media to be replaced within 3 to 5 five years.
What's Included?
Specs:
Flow Rates:
Filter Packages (Well Water):
Maintenance + more...
The advanced calcite media dissolves slowly in the water to raise the pH balance to 7 pH (non acidic state).
An average family of four generally requires only a single bag of calcite (0.5 cu.ft.) every 6 months.
Adding calcite media is simple through the fill port that is located on the tank shoulder.
The tank is semi-transparent to show how much media is filled.
More on product information on Calcite Limestone Media.
What's Included?
Easy install.
KDF MediaGuard Filter simply snaps in place below the control valve.
Flow Rates:
Filter Packages (Well Water):
Maintenance + more...
No maintenance required.
Media filter will last 7-14 years under typical use. Water quality will affect longevity.
SoftPro Reverse Osmosis (RO) with Advanced Alkalizer Filter
What's Included?
Note: Ice maker connection is not included.
Filter Packages (Well Water):
Maintenance + more...
Filter Replacement:
Bottom three (Sediment and Carbon Filters) - 6 to 12 months
What's Included?
Specs:
Filter Packages (Well Water):
Maintenance + more...
UV lamp will need to be replaced about every 12 months. The system will alert when the lamp needs to be replaced.
No other regular maintenance.
ISO9001, Mfg. 2008 Certified
Quality, Workmanship & Performance
3rd Party Certified Systems & Components
SoftPro Water Systems is built with quality material and workmanship.
When properly installed and maintained, it will give years of trouble free service.
Our systems can easily be installed by a local handyman, plumber or DIY customers.
... just grab a friend for a few hours.
Our install support service and our team are included free for the lifetime that you own our equipment.
Talk to a real, live person.
Our team works great and direct with all installers for free,
Thousands of satisfied customers have successfully installed our systems with confidence.
Whether it's you or your installer—a handyman, a plumber, or even your helpful neighbor—we’re here to support you every step of the way.
Softener install basics:

It's simple, our Water Intelligence Engine will analyze and calculate the proper water softener size for your needs. Just a few questions, and you'll get a free, water analysis report.
If our water analysis report does not calculate a water softener size, please contact us. Your unique requirements and water composition will require additional assessments.
There are 3 ways to get your water hardness level.

Yes. Resin is pre-installed in the softener tank up to a 64,000 grain capacity.
Softener sizes that are larger than 64,000 grain capacity will have resin partially loaded and include additional resin with the shipment.
SoftPro Elite is a High-Efficiency Upflow & Downflow Softener.

SoftPro Elite is a high-efficiency softener.


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