Once the vacation mode feature is activated, the smart control valve will pause the water softener system from regenerating while you are away on vacation.

If the water is not used for 7 days, the water system will do a quick refresh to help keep bacteria from growing in the softener.

A: a) This is our customer‘s favorite aspect… With this HE system, a typical household will only use a 40 lb. bag of salt every 2-4 months.

This is an industry top-of-the-line water softener system that achieves an unprecedented true, high-efficiency performance. The build quality and performance design greatly minimizes the amount of salt that is normally used with a common water softener.

A: a) Good news… With this system, your home should experience no reduction in water pressure, or very little.

This system is designed for high-flow performance. It’s engineered with large 1” and larger internal plumbing to keep that water pressure up. This is usually more than adequate for large homes.

A: a) Only about twice a month.

A: a) For the “best bang for the buck”, installation could be done with basic plumbing knowledge as Do-it-yourself “DIY”, with a friend, or local handyman.

Our install guides, videos are detailed and laid out in an easy to follow format that most people with basic plumbing knowledge can install. Our support team is also well experienced, available and eager to advise. They have helped thousands of DIY and local handyman easily complete the install.

A: a) Our headquarters is in the cold-weather City of Box Elder, South Dakota (That’s in western South Dakota). Many of our team members do work remotely like California, Arizona and Texas.

Our systems ship from warehouse locations in Texas, Arizona and Indiana depending on where we have your system built… Typically, the nearest warehouse to your home.

A: a) The team will work with you to assess the issues by phone, video, chat and email.

Once the issue is identified, our team will make the appropriate solution. If needed, we may mail a replacement part or return the entire unit (this only happens due to extremely rare situations). We very commonly resolve issues quickly and easily.

Replacement parts are very simple to replace, and our support team is always available.

A: a) You’re in good hands. We are so confident that our products will work for you that we offer an incredible 6 month satisfaction guarantee.

For over 30 years, we have been delivering quality water treatment solutions to customers to meet their individual requirements.

We work with the best in the industry to engineer and provide products that are tailored to each customer's needs and water quality.