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The Customer Champion: Best Water Softener Company That Actually Delivers On Promises

The Customer Champion: Best Water Softener Company That Actually Delivers On Promises

Written by Craig "The Water Guy" Phillips

SoftPro Water Systems Overview

Quality Water Treatment & the Phillips Family

At SoftPro Water Systems, we're all about making your water better without breaking the bank. Back in 1990, Craig “The Water Guy” Phillips kicked things off with a mission to offer honest, top-notch water treatment options. He saw through the overpriced gimmicks and scare tactics that were all too common in the industry. Craig's dream was simple: make water better for everyone, and that's still what drives us today.

The Phillips family is the heart and soul of our operation. Craig's son, Jeremy, is the go-to guy for sales, taking a friendly, consultative approach to make sure you get the right SoftPro solution based on a thorough water check. Meanwhile, Craig's daughter, Heather, keeps the wheels turning smoothly, handling everything from shipping to tech support. Together, they keep our family-owned vibe alive, focusing on what matters most: our customers and fair pricing.

SoftPro Product Lineup

Our products are all about filling the gap in the water treatment world with reliable, feature-packed systems that don't come with the big-box store hype. Here's a quick look at what we've got, from water softeners to filtration systems.

Product Category Product Name Key Features
Water Softeners SoftPro ECO Water Softener Budget-friendly starter system, perfect for those watching their wallets.
SoftPro Elite Water Softener Efficient powerhouse, saves on salt and water while delivering great performance.
SoftPro Smart Home+ Water Softener Connects with DROP tech for easy remote monitoring and control.
Filtration Systems SoftPro AIO Iron Master Whole House Filter Top pick for well water, tackles iron, sulfur, and manganese like a champ.
SoftPro Whole House Fluoride & Carbon Filter Cuts down fluoride and other nasties in city water.
SoftPro Whole House Catalytic Carbon Filter Boosts chemical reduction for better taste and smell.

Whether you're hunting for the best water softener for your place or need a full-on filtration setup, we've got you covered. Our goal is to deliver the best soft water system that fits your needs, so you can enjoy clean, soft water every day.

SoftPro Water Softeners

At SoftPro Water Systems, we're all about making your water woes disappear with our lineup of water softeners. Whether you're dealing with stubborn hard water stains or just want to make your showers feel like a spa day, we've got you covered. Our collection includes the SoftPro ECO, SoftPro Elite, and SoftPro Smart Home+ water softeners, each ready to tackle your water troubles.

SoftPro ECO Water Softener

Meet the SoftPro ECO Water Softener, our budget-friendly champ. It's like getting a luxury car at a used car price. This little powerhouse is perfect for those who want to dip their toes into the world of water softening without emptying their wallets.

Feature Description
Primary Value Best bang for your buck with reliable results
Design & Efficiency Compact and efficient, perfect for small households
Applications Works seamlessly with both city and well water
Who It’s For First-time softener buyers or those on a tight budget

The SoftPro ECO is your go-to if you're looking to upgrade your water quality without a hefty price tag.

SoftPro Elite Water Softener

The SoftPro Elite Water Softener is like the Swiss Army knife of water softeners. It's efficient, powerful, and saves you money on salt and water. It's the kind of system that makes you wonder how you ever lived without it.

Feature Description
Primary Value High performance with cost-saving efficiency
Design & Efficiency Heavy-duty resin and advanced regeneration settings
Applications Suitable for city or well water, handles moderate to high hardness levels
Who It’s For Homeowners seeking a proven, best-in-class system

This one's for the folks who want a reliable, long-term solution that pays off in the long run.

SoftPro Smart Home+ Water Softener

For the gadget lovers out there, the SoftPro Smart Home+ Water Softener is your new best friend. It hooks up with DROP smart home tech, letting you keep tabs on your water system from anywhere. It's like having a personal assistant for your water needs.

Feature Description
Primary Value High-tech features for peace of mind
Design & Efficiency Real-time data tracking and automated alerts
Applications Ideal for both city and well water customers
Who It’s For Homeowners who value convenience and advanced IoT features

With the Smart Home+, you get the perks of automated alerts and leak detection, so your water system is always in tip-top shape.

Choosing any of these SoftPro water softeners means saying goodbye to hard water hassles. For more info on our products, check out our guides on the best water softener and best soft water system.

SoftPro Filtration Systems

At SoftPro Water Systems, we know how crucial it is to have clean, safe water flowing through our homes. Our filtration systems are built to tackle all sorts of water quality hiccups, making sure every sip is as pure and refreshing as it gets. Let's take a closer look at three of our top-notch filtration products: the SoftPro AIO Iron Master Whole House Filter, the SoftPro Whole House Fluoride & Carbon Filter, and the SoftPro Whole House Catalytic Carbon Filter.

SoftPro AIO Iron Master Whole House Filter

The SoftPro AIO Iron Master is a champ when it comes to iron filtration, especially for folks using well water. This system uses Air Injection Oxidation (AIO) technology to kick out iron, sulfur, and manganese from your water.

Feature Description
Technology Air Injection Oxidation (AIO)
Removes Iron, sulfur, manganese
Benefits Banishes bad tastes and smells, stops rust stains in toilets, sinks, and appliances
Ideal For Well water users dealing with high iron levels or that nasty rotten-egg smell (H2S)

This system is a lifesaver for anyone tired of metallic-tasting water or those pesky rust stains.

SoftPro Whole House Fluoride & Carbon Filter

What’s Your Water Score?


With more folks worrying about fluoride in their drinking water, the SoftPro Whole House Fluoride & Carbon Filter is gaining fans. This system is crafted to cut down or eliminate fluoride, chlorine, and other usual suspects found in city water.

Feature Description
Filtration Scope Reduces fluoride, chlorine, and other contaminants
Benefits All-in-one filtration in a single tank, tackling health worries about fluoride
Ideal For City water users looking for a solid fix for fluoride and chemical contaminants

This filter is a great pick for families wanting to boost their water quality and keep their health in check.

SoftPro Whole House Catalytic Carbon Filter

The SoftPro Whole House Catalytic Carbon Filter is a real workhorse, perfect for those wanting to cut down on chemicals throughout their home. Using advanced catalytic carbon technology, this system takes on tough contaminants like chlorine, chloramine, and VOCs.

Feature Description
Technology Catalytic Carbon
Removes Chlorine, chloramine, VOCs
Benefits Delivers cleaner, fresher-tasting water, lowers exposure to nasty chemicals
Ideal For City or well water users aiming for better taste and safety

This filter is a must-have for households that want clean, tasty water while keeping chemical exposure to a minimum.

By choosing SoftPro filtration systems, we can make sure our families enjoy top-notch water quality. Each system is crafted with our promise of quality and customer happiness in mind. For more info on our products, check out our guides on the best water softener and best water softener and filter system.

SoftPro Systems Integration

At SoftPro Water Systems, we're all about keeping it real and making life better with our water treatment solutions. We don't just sell products; we offer ways to genuinely enhance your everyday life.

Innovation & Integrity

Craig “The Water Guy” Phillips kicked off SoftPro with a simple mission: deliver top-notch water treatment without the crazy prices and scare tactics you see elsewhere. Every product we offer is a testament to our dedication to innovation. We're always on the lookout for ways to make our systems better, ensuring they keep up with what our customers need.

Being a family-run business means we can keep things personal. We’re all about clear pricing and making sure you know what you're getting into, so you can make the best choices for your water needs. This honesty is what drives us, from creating products to helping you out when you need it.

Sales & Support Infrastructure

Our sales and support setup is all about making things easy for you. Jeremy Phillips, our Sales Manager, leads a team that’s more about helping than selling. They work with you to find the perfect SoftPro solution based on a detailed look at your water. This way, you get exactly what you need.

Heather Phillips, our Operations Manager, keeps everything running smoothly, making sure your orders show up on time and that help is just a call away. We’ve got a bunch of DIY resources, like videos and guides, plus live phone support to help you get the hang of your water system.

Feature Description
Transparent Pricing No surprises; everything you need is included.
Free Tech Support Full support with DIY tools and live help.
Flexible Financing Options with QuadPay/Affirm to make payments easier.

By focusing on these areas, we make sure you not only get great products but also the support to keep them running smoothly. If you're searching for the best water softener company, SoftPro Water Systems is a name you can trust to deliver what we promise.

Craig

Craig "The Water Guy" Phillips

Learn More

Craig "The Water Guy" Phillips is the founder of Quality Water Treatment (QWT) and creator of SoftPro Water Systems. 

With over 30 years of experience, Craig has transformed the water treatment industry through his commitment to honest solutions, innovative technology, and customer education.

Known for rejecting high-pressure sales tactics in favor of a consultative approach, Craig leads a family-owned business that serves thousands of households nationwide. 

Craig continues to drive innovation in water treatment while maintaining his mission of "transforming water for the betterment of humanity" through transparent pricing, comprehensive customer support, and genuine expertise. 

When not developing new water treatment solutions, Craig creates educational content to help homeowners make informed decisions about their water quality.