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Everything went together smooth with this set up The water is clean no iron great tasting water.
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
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SoftPro™ Elite Smart HE - Best Water Softener for City Water
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See What Our Customers Are Saying
Because transforming your water transforms your life...forever!
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5.0 / 5
I just wanted to say thank you for your excellent products and service over the past 12 years.
DANIEL R. - TEXAS
Verified Customer
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5.0 / 5
After we installed the Softpro Elite I noticed a significant difference in the house water quality.
JULIE M. - FLORIDA
Verified Customer
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5.0 / 5
Great customer service before and after my softener purchase!
DAN T. - SOUTH CAROLINA
Verified Customer
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5.0 / 5
Very impressed and satisfied with SoftPro's products and customer service!
ROY P. - CALIFORNIA Verified Customer -
5.0 / 5
Easy to install. Jeremy helped in making the right purchase!
DENISE C. - NEW HAMPSHIRE
Verified Customer
Customer Reviews
Overall rating: 4.5 / 5 from 205 reviews.
The hoses worked great. I did have to have to use a reducer to go from the 1” to hook up to the 3/4” pipe my house uses. It would be nice if they could make these with 3/4” ends that hook to the house plumbing.
So far so good, easy installation instructions i am still trying to get used to the menu in the system. I hope it holds up as time goes by....
We replaced our old softener (20 year old Culligan) with this SoftPro softener and it works great. We’re on a water well system so our water is very hard. Our old system was inefficient, used lots of salt and went through the regeneration cycle twice a week and the water still wasn’t softened enough. This SoftPro is just the opposite. We bought our first SoftPro for my daughter’s home and it works great… hence why we bought this one and we’re very happy with it. The set up was easy with the quick connect connectors… I was up and running in a couple of hours. Thanks!
Very helpful selecting the proper system for our home. The new system is working perfectly!
Hoses work great! 5 stars on that. However. It took multiple calls and 2 additional shipments before the correct ones to connect the whole house filter, I also ordered, arrived. May have been that the filter and softener systems were shipped at different times. In any case, Rhea worked with we, kept me informed and finally installed system today.
Hardest part was figuring out the plumbing; after that, installation was easy. Enjoying having soft water again. I am very happy that this uses less salt and water.
I thought the system was fairly easy to install. There were a few problems with missing or wrong parts but QWT was responsive by phone and got me what I needed for the installation. I appreciate the time Jeremy spent with me on the phone sorting out these issues. I installed both the carbon filter and the water softener. I thought the instructions were not as linear as they needed to be for this combination installation but they were adequate to get the job done. The system is performing as I expected. Apparently my old water softener system that came with the house was not functioning well. I'm no longer seeing a build-up of calcium in the bottom of our electric tea pot and the soap requirement for all types of washing has been reduced.
Was not able to use the quick connect hoses
They saved a lot of time.
Every one was nice when ordering equipment. Delivery took a while for some stuff I guess when you have good prices and quality equipment it takes a while. My son and i set it all up and installed a pump for the reverse osmosis everything is working great . My son is a coffee nut and has a very expensive system and is quite pleased with the water and tests it frequently . Thanks again guys Garry Lambertville new jersey
Just wanted to let you know the softener install was easy and it is working great. I have a 3 stage filter with a carbon filter and UV light installed prior to the softener. Our well water is absolutely great now. I appreciated the help in sizing the softner. It was a pleasure doing business with you. Regards, Rich
ProSoft system arrived in perfect condition. I had it setup and ready for plumber to install and. It took less than an hour to put it in place and hook head unit to tank. Instructions were perfect. Minor issue programming the advanced mode but once I figured out to press and hold the setup button 5 seconds, all worked fine. The day it was installed water was very soft. We had a softener 30 years ago and missed it so this is a real treat to finally have soft water again. Quality Water did a nice job with their sales team and making it a smooth transaction. I had never heard of them before but I bought it for one fourth the price of a Culligan or Kinetico system. Pleased so far!
Very easy to install. Seems to be working as advertised.
These quick fit pipes make everything super easy. Might still want to have some pex tools and rings in order to get your existing pipes pointed in the correct direction.
Your customer service is as good as it gets. I had questions on the hook up and programing and you walked me through it. Great service. It took a bit of time to get it all here as it had several boxes, but that wasn't your fault. It was the shipping company's.
Having no major plumbing experience, I was confident on proceeding with the installation myself after viewing the installation videos and following the written step-by-step instructions. The snap-on flex hoses were a plus on making the process easier.
Using these "Quick connectors" was great . I was a little hesitant at first after looking at them wondering if they would seal tight enough as to not leak with only an " O " ring to seal with, they sealed great, just be sure to add the silicone lube.
We really love our SoftPro Elite water softener and was easy to install. The old hard water we had is is now soft and we can tell a difference in our skin, nails, hair and clothes. I installed the system myself after rerouting and running 35 ft of copper pipe using Watts Aqua push to connect 3/4” pipe connectors to our existing water pipes, adding electrical box, and draining it to an existing drain in the basement. The water softener input and output valve was very tight and took a lot of force to push it into the unit. However, after a couple of tries I was able to get the valve installed and get the red clips to set correctly in the unit. In all, we are very satisfied with our new water softener system.
I have the water softener for about a month and I am happy with the whole experience. I have not have previous plumbing experience (although I did a thing or two about my sprinkler system). I have to admit, I was a bit intimidated by the task to install the water softener by myself but the web site and videos convinced me that this should be doable. I am really grateful to Jeremy who answered my questions through the chat or e-mail almost immediately. So essentially his support is a guarantee that you will make it through the installation process if for some reason the videos and the manual were not enough. One thing where I got stuck, is the fact that the valves on the bypass assembly are extremely tough. I was doing installation on Sunday, and I was afraid to force them, so I had to wait until Monday when Jeremy told me that this is normal and that I could use a wrench to turn them. I could do it without a wrench but I had to use all my might. So it may be worth to mention about this fact in the manual, to save future customers some worries. The complementary connect hoses were a HUGE HELP. Essentially they made the entire installation a snap. I just pushed my PVC or CPVC pipes (I don't know the difference) into the distal connector, and that was it!. Make sure to select the write size (3/4 or 1 inch) and to figure out which pipe goes to the inlet and which to the outlet! We have a very nice soft water now. Also, the optional chlorine filter I added to the purchase seem to work, because the chlorine odor now is much less if exists at all. I would highly recommend the product and the company. I think they have an excellent business model, and make it really possible to do it yourself, and in this way save a considerable amount fo money!
Made the install easy!!
Enjoying non-hard water so far!
Plug and Play and Done! Super helpful and extremely easy to use. I had to make a few adjustments to my original piping but after that, the process was super simple. Also, you can't beat that the hoses were free completely purchasing my water softener.
I am happy with my water softener.It was easy too install,and with the quick release hoses are great.Thanks
Easy to connect. Make sure you have a square clean cut free of burrs.
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
Easy to assemble. Perfect fit! No leaks.
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
After connecting, it would leak by spraying out water at the connection point. After connecting and reconnecting the problem continued. AI gave me the answer telling me that the likely cause is the O-ring in flex hose is being compressed to one side because the flex hose is not perfectly lined up. This information is valuable for a DIYer. Also the reason why putting the unit in backwash prior to turning on the water would be helpful for a DIYer.
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
I received my product quickly. Unfortunately, when I went to install it, all I got was crickets. Softpro staff were not available by phone anytime during the weekend. I was able to access information through an AI but that was piecemeal. Water seems better but it has a bit of a strange odor despite the Softpro whole house filter and water softener.
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
The parts worked out perfect 👍
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
Install was easy. The only suggestion I have is to make the disconnect hoses longer.
Quick Connect Hose for SoftPro Elite Water Softeners (Not for PVC)
The process went precisely as documented.
Easy peasy!
Easy to use. This product allowed for a flexible and simple leak free installation.
Water clarity improved, works smoothly.
works perfectly daily, fresh water
Great fit
fresh water daily, excellent clarity
water tastes fresh every day
Easy to install. Would purchase again.
water is fresh every day
