Name: SoftPro® Elite Smart HE Water Softener for City Water (Industry's Best Softener & Filter Combo)
Brand: SoftPro Water Systems
SKU: 940741
Price: 1367.0 USD
Availability: InStock
Author: SoftPro Water Systems

SoftPro Elite HE Water Softener for City Water

SoftPro Elite Softener with Fluoride Filter Bundle for City Water

SoftPro Elite water softener size chart showing dimensions for resin and salt tanks, with capacities listed.

SoftPro Elite HE water softener and fluoride filter bundle, featuring two tall tanks and a black filtration unit.

SoftPro Elite HE Water Softener for City Water Benefits

SoftPro Elite HE Water Softener Neoprene Jacket

SoftPro® Elite HE Whole House City Water Softener Features

Children drinking soft filtered water from clear glass

Dog being bathed in soft water filtered water in bathtub

Best City Water Softener Valve on Tank Side View

Super soft laundry from soft water treatment

SoftPro Elite Water Softener for City Water Valve - SIde

Clean, soft water throughout your home - cleaning vegetables

Family in bathtub enjoying clean, soft filtered water.

SoftPro Elite Softener Gold with Whole House Water Filter

SoftPro Elite Softener Gold+ Chlorine & Fluoride Removal

SoftPro Elite Smart HE water softener and filter combo, featuring three cylindrical tanks with visible filtration layers.

SoftPro Elite Smart HE water softener with a woman bathing a dog, promoting fluoride-free water for pets.

SoftPro Elite Smart HE water softener with three tanks, featuring flow arrows and a digital display for city water filtrat...

SoftPro Elite Smart HE water softener with dual tank design, featuring visible filtration layers and control panel on top.

SoftPro Elite Smart HE water softener with digital control and compact design, featuring upflow filtration technology.

SoftPro Elite Smart HE water softener with digital control and upflow filtration, featuring a compact design.

SoftPro Elite Smart HE water softener with carbon filter, featuring three cylindrical tanks and a digital control panel.

SoftPro® Elite Smart HE Water Softener for City Water (Industry's Best Softener & Filter Combo)

$2,468.65

$1,367

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In stock. Shipped within 1-3 days.

FACTORY-DIRECT SAVINGS
BUILT IN USA
EASY INSTALLATION

FREE SHIPPING
LIFETIME WARRANTY
60-DAY MONEY BACK GUARANTEE

Product Addons

Quick Connect Hose for SoftPro Elite Water Softeners-SoftPro® Water Systems

1" x 1" QUICK CONNECT FLEXIBLE HOSE (not for PVC)

$79 $105.00

3/4" x 1" QUICK CONNECT FLEXIBLE HOSE (not for PVC)

$79

Outdoor Softener Valve Protective Cover - For SoftPro Elite - Water & UV Resistant-SoftPro® Water Systems

Valve Protective Cover for Outdoor Use (Water & UV Resistant)

$49

choose grain capacity 🔢 (use calculator)

32000

40000

48000

64000

choose filter package (bundle & save)

Softener ONLY

Gold (Whole House Chlorine+)

Gold+ (Whole House Bone Char Chlorine+ Fluoride)

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01 Jun 2026

Order Received

04 Jun 2026

Order Shipped

06 Jun 2026

Estimated Delivery

PRODUCT DETAILS & DESCRIPTION

SoftPro Elite Water Softener — The Best Start for Cleaner, Healthier Water

The SoftPro Elite water softener is engineered to solve the root cause of hard water problems in homes of all sizes.

This high-efficiency system uses advanced ion exchange technology to remove calcium, magnesium, and other hardness minerals that damage plumbing, shorten appliance life, make soap perform poorly, and leave spots on dishes and fixtures.

With upflow design and smart controls, SoftPro Elite delivers consistent, reliable soft water throughout your entire home with less salt and less water than traditional softeners.

Hard water doesn’t just make everyday chores harder. It quietly ages your water-using systems and increases your monthly costs.

The SoftPro Elite tackles that challenge at the source so every faucet, shower, washing machine, and dishwasher runs smoother, lasts longer, and uses less energy.

Why Pair SoftPro Elite with Whole-House Filtration?

Add the SoftPro Chlorine+ Carbon Filter when your priority is removing chlorine, chloramines, taste, and odor issues.

This filter dramatically improves water quality by capturing chlorine and other chemical tastes and smells that traditional softeners cannot address.

Together, the softener and carbon filter create a complete solution for cleaner, healthier, better-tasting whole-house water.

Upgrade to the SoftPro Chlorine+ & Fluoride SUPER Filter if fluoride reduction is important for your household...

This enhanced version pairs catalytic media with bone char carbon to reduce fluoride along with chlorine, chloramines, and many other contaminants.

The result is whole-house water that not only feels softer and looks clearer but also tastes fresher and is safer for drinking and cooking throughout your home.

What You Get With the SoftPro Elite Water Softener & Filtration Bundles (Gold & Gold+)

SoftPro Elite Water Softener ONLY

1. Whole-house soft water that prevents scale buildup
2. Gentler showers, cleaner laundry, spot-free dishes
3. Upflow efficiency saves salt and water
4. Easy operation and low maintenance (set it and forget it)

With Chlorine+ Carbon Filter (Gold)

1. Removes chlorine and chemical tastes
2. Significantly improves smell and water clarity
3. Protects plumbing, fixtures, and appliances from corrosive chemicals

With Chlorine+ & Fluoride SUPER Filter (Gold+)

1. All the benefits of the carbon filter
2. Added reduction of fluoride and other dissolved contaminants
3. Fuller protection for drinking water quality throughout your home

The Complete Water Upgrade

Pairing the SoftPro Elite water softener with whole-house filtration transforms ordinary tap water into consistent, enjoyable, and truly home-wide water quality. It’s more than soft water.

It’s healthier water, better-tasting water, and water that protects your home and your family day after day...

WHAT YOU GET WHEN YOU ORDER

SoftPro Elite HE Water Softener Only

Everything you need for perfect soft water throughout your home.

You receive:
1. SoftPro Elite high-efficiency water softener
2. Advanced upflow control valve with smart programming
3. Premium resin tank packed with long-lasting, high-capacity softening media
4. Brine tank with safety float for clean, reliable operation
5. Quick-connect fittings (if purchased with order)
6. Full installation instructions and video(s) to make it simple for anyone
7. Expert guidance on standby if you need our assistance

What this package delivers:
Soft, silky water in every faucet and shower. Longer-lasting appliances. Spot-free dishes. Lower energy use. A complete defense against hardness without paying for filtration you may not need.

Gold Package
SoftPro Elite Water Softener for City Water plus Whole House Chlorine+ Carbon Filter

You receive:
1. Everything included in the Softener Only package
2. Whole house Chlorine+ Carbon filtration system
3. High-performance catalytic carbon media for chlorine and chloramine reduction
4. Upflow filter tank for maximum contact time and efficiency
5. All fittings and installation components
6. Full installation instructions and video(s) to make it simple for anyone
7. Expert guidance on standby if you need our assistance

What this package delivers:
A complete soft water and clean water experience.

This package removes hardness while also eliminating chlorine taste, chemical odors, and harsh compounds that dry out skin and damage plumbing.

Ideal for city water users who want softer showers, better-tasting water, and whole-home protection.

Gold+ Package
SoftPro Elite Water Softener for City Water plus Chlorine+ Fluoride SUPER Filter

You receive:
1. Everything included in the Gold Package
2. Upgraded whole-house SUPER Filter with catalytic carbon plus bone char media
3. Advanced fluoride reduction system
4. Enhanced removal of chlorine byproducts, VOCs, and chemical pollutants
5. Full installation instructions and video(s) to make it simple for anyone
6. Expert guidance on standby if you need our assistance

What this package delivers:
Our highest level of home water protection...

You get soft water plus deep filtration that reduces fluoride, chlorine, chemical byproducts, and a broad spectrum of modern contaminants.

This is the ultimate whole-home water upgrade for families who want spa-quality water, safer drinking water, and maximum peace of mind from a single integrated system

WHY HOMEOWNERS CHOOSE SOFTPRO ELITE

There’s a moment every homeowner discovers something surprising.

Change your water and suddenly everything in your home feels better. Showers feel smoother.

Appliances run easier. Even your dishes sparkle in a way you forgot was possible.

The SoftPro Elite was built for that moment.

Soft Water That Changes Daily Life

When hard water disappears, frustrations you considered “normal” disappear with it.

The Elite’s high efficiency upflow design uses less salt, less water, and delivers a level of consistency most softeners never reach. The result feels effortless. Softer showers. Cleaner laundry. Longer lasting appliances. And a home that simply runs smoother.

Real Savings You Can Feel

What starts as a softener becomes one of your home’s quietest money savers. Fewer plumbing repairs. Lower energy usage.

Better performing water heaters. Less detergent waste. The SoftPro Elite pays you back in ways you notice month after month, year after year.

Better Water Deserves Better Filtration

City water doesn’t just arrive hard. It often arrives carrying chlorine, chloramines, and the chemical byproducts created in municipal treatment.

A softener can’t remove these. And that’s why so many homeowners take the next logical step.

Why Homeowners Upgrade to Gold and Gold+

The Gold Package
SoftPro Elite + Chlorine+ Carbon Filter

Once you’ve experienced soft water, it’s natural to want the full experience.

The Gold Package removes chlorine and chemical taste so your soft water isn’t overshadowed by harsh municipal additives.

Showers feel gentler. Tap water tastes cleaner. Every faucet in the home becomes more enjoyable.

It’s the upgrade for families who want soft water and clean water working together.

The Gold+ Package
SoftPro Elite + Chlorine+ Fluoride SUPER Filter

Some homeowners want the best. And for them, Gold+ becomes the clear choice.

This bundle adds our SUPER filtration system designed to reduce fluoride, chlorine byproducts, VOCs, and the modern contaminants that standard filters miss.

Pairing SoftPro Elite with the SUPER Filter creates a whole home water experience that rivals premium bottled water. Clean. Soft. Safe. Refreshingly consistent.

The Bottom Line
Most homeowners start with the SoftPro Elite because they want soft water that finally solves their hard water problems.

They choose the Gold and Gold+ packages because they want the complete solution… the one that transforms every shower, every glass, every faucet, and every part of their home.

Soft water. Clean water. One system that quietly upgrades your entire life at home.

SYSTEM INSTALLATION DETAILS

System Installation Details

Installation is straightforward and designed for DIY homeowners, handymen, and professional plumbers alike. Most installs take a few hours and require only basic tools.

Your system arrives with everything needed to connect the softener to your home’s main water line along with a clear step by step guide and video support.

What to Expect
• Standard point of entry installation where your main water line enters the home
• Simple in and out connection to the plumbing and a drain connection for system regeneration
• Easy programming instructions using the SoftPro Elite’s intuitive control valve

What You’ll Need
• Basic plumbing tools
• Access to a drain and power outlet
• Ability to bypass outside spigots so they remain unsoftened

Support When You Need It Most
If you ever want guidance, our live support team is available to walk you through installation or answer technical questions in real time.

LIFETIME WARRANTY & 60-DAY MONEY BACK GUARANTEE

Limited Lifetime Warranty & 60-Day Money Back Guarantee

Your SoftPro Elite system comes with industry-leading protection and a risk-free trial so you can buy with confidence and peace of mind.

Lifetime Protection
• Every system is backed by a limited lifetime warranty on the control valve and essential components
• Coverage reflects our confidence in quality and durability you can depend on for years
• Real support from real people if you ever need assistance

60-Day Money Back Guarantee
• Try your system risk-free with full satisfaction within 60 days of delivery
• If you’re not delighted with your water quality, softening performance, or experience, just let us know
• We’ll help guide you through the process with simple, transparent steps

No Guesswork, No Risk
We stand behind what we sell because we believe in engineered performance, solid support, and the long term value our systems deliver.

Join 100,000+ Others That Have Transformed Their Home's Water & Their Life with SoftPro Elite

3 Easy Steps to Complete Transformation

It's never been easier to experience soft, clean water from every tap in your home...

Place Your Order

Secure your SoftPro Elite water softener with whole-house filter in a few clicks with our easy and secure checkout process.

Get Fast Free Shipping

We'll pack and ship your order within 2 business days, with tracking sent straight to your inbox.

Enjoy Soft, Clean Water

Experience spa-like water in just moments after installation without worry of hardness or contaminants.

Set it and forget it!

How Ion Exchange Actually Works in Your Home

The SoftPro Elite is built around the same fundamental science that water treatment professionals have trusted for decades — ion exchange. Here is exactly what that means for your home.

Hard water carries dissolved calcium and magnesium ions picked up as water moves through rock and soil. When this water enters the SoftPro Elite's resin tank, it flows through millions of tiny resin beads that carry a negative charge. Calcium and magnesium ions — both positively charged — are magnetically drawn to those beads and swap places with harmless sodium ions.

What exits the other end is not chemically altered water. It is simply water that no longer carries the hard water minerals responsible for scale on your showerheads, calcium deposits around faucets, dull laundry, and a film that makes soap difficult to lather. The ion exchange process happens continuously, silently, and completely automatically from the moment installation is complete.

When the resin reaches capacity — when it has captured as many calcium and magnesium ions as it can hold — the SoftPro Elite's smart control valve triggers a regeneration cycle. The concentrated salt solution from the brine tank flows backward through the resin, flushing those captured minerals to drain and recharging the beads for the next cycle.

This is hardness removal at the most efficient level modern residential softening technology offers.

Choosing the Right Grain Capacity for Your Home

One of the most important decisions in buying a water softener is choosing the correct grain capacity — and most homeowners either overbuy out of anxiety or underbuy to save money. Both mistakes cost you in the long run. Proper water softener sizing is the step that separates a system that performs flawlessly for decades from one that either exhausts its capacity too quickly or wastes salt regenerating resin that was never fully used.

Grain capacity describes how many grains of hardness minerals a softener can remove between regeneration cycles. The SoftPro Elite is available in four configurations: 32,000, 40,000, 48,000, and 64,000 grains.

To size it correctly, multiply your household's daily water use (roughly 75 gallons per person) by your water's hardness level in grains per gallon (GPG). Water hardness is measured on a scale where:

0–3 GPG = Soft (no treatment needed)
4–7 GPG = Moderately hard
7–11 GPG = Hard

11+ GPG = Very hard to extremely hardA family of four with 10 GPG hardness uses approximately 3,000 grains per day. Multiply by the regeneration interval — the SoftPro Elite regenerates roughly every 14 days — and a 48,000-grain unit is your ideal match, leaving comfortable headroom without wasting salt on unnecessary regenerations.

For well water sources where iron is also present, factor iron hardness into your calculation (1 mg/L of iron is roughly equivalent to 4 GPG of hardness). The sizing calculator at the top of the page handles this automatically, but understanding the math behind it helps you buy with genuine confidence.

If you are uncertain about your water's hardness level, a basic water hardness test kit — available at most hardware stores for under $15 — can give you a GPG reading in minutes. More comprehensive testing through a certified laboratory will also identify iron, manganese, pH, and other factors that influence system selection.

Vacation Mode

Once the vacation mode feature is activated, the smart control valve will pause the water softener system from regenerating while you are away on vacation. If the water is not used for 7 days, the advanced system will do a quick refresh to help keep bacteria from growing in the softener.

Auto System Refresh

Never run out of soft water throughout your home. If the system capacity goes below 3%, the softener will do a quick 15 minute regeneration that restores system capacity. You'll get the rest of the day with soft water. Later at 2 AM, the whole house system will perform a full regeneration.

Auto Reserve

Typically, the soft water reserve capacity will be equal to one day's worth of water usage. If you begin using the soft water reserve early in the morning — during your shower at 6 a.m. for example — you will still have enough soft water to last til the night. In combination with the high-efficient, Auto Refresh mode feature, SoftPro Elite softeners only requires a 15% reserve capacity auto set in the programming. Other less-efficient, cheap systems require more water, up to 30% or more capacity too.

Battery Backup

The self charging capacitor keeps date and time for at least 48 hours. The program settings will remain in the control valve's permanent memory so you can know you'll have soft water throughout your household.

Demand-Initiated Regeneration — The Technology That Saves You Salt

Older softeners regenerated on a fixed schedule — every three days, every seven days, regardless of how much water your household had actually used. This timer-based regeneration method wasted salt, wasted water, and often left you with hard water right when you needed soft water most.

The SoftPro Elite operates on demand-initiated regeneration — a smart regeneration approach where the control valve monitors your actual water consumption in real time and only triggers a regeneration cycle when the resin has reached a calculated depletion threshold based on real usage. If your household uses less water one week — because you traveled, ran fewer loads of laundry, or simply had guests away — the system waits longer between cycles. If usage spikes, it adjusts accordingly.

This is not marketing language. It is the engineering reason why a typical household using the SoftPro Elite goes through a 40-pound bag of salt only once every two to four months, compared to the monthly or more frequent salt purchases that older timer-based systems demand.

The precision brining system goes a step further. Rather than making a full brine charge before every regeneration, the SoftPro Elite pre-makes only 70% of the brine solution and calculates the exact top-up amount needed based on how much resin actually requires regeneration. The result is up to 30% additional salt savings on top of what demand-based regeneration already delivers.

This is why salt efficiency — not just softening performance — is one of the clearest separators between an entry-level softener and a professionally engineered system like the SoftPro Elite.

WATER SOFTENER KEY FEATURES

Why more homeowners choose SoftPro Elite water softeners...

Upflow Regeneration

Drives the hardness minerals up through the already depleted resin and out to drain - saving both salt and the unused portion of the resin for future use.

Soft Water Quick-Recharge

If total capacity goes below 3%, a short 15 minute ‘recharge’ will restore additional capacity so the softener can soften until the regular 2:00 a.m. regeneration time.

Precision Brining

Saves salt by pre-making only 70% of the brine just before regeneration. It calculates the precise amount of brine top-up needed to regenerate only the depleted resin saving up to 30% more salt!

Soft Water Brine Tank Refill

Conserve capacity and keep brine tank cleaner by adding only treated soft water to brine tank rather than raw untreated hard water.

Auto Smart Clean

If no water is used for seven days, the system will perform an automatic refresh preventing bacteria growth.

Automatic Backwash Override

On clean city water supply, there is no need to backwash and clean the bed with every regeneration. Save water by skipping up to 10 backwash cycles.

Why Resin Quality Determines Long-Term Performance

Every salt-based water softener uses ion exchange resin, but not all resin is equal. The quality of the water softener resin packed into the tank is what ultimately determines how long your system performs at full capacity, how well it holds up to chlorinated city water, and whether you are buying a softener that lasts or one that quietly degrades. The key specification most manufacturers prefer not to discuss openly is resin crosslink percentage.

Standard residential softeners use 8% crosslinked resin — functional, but more susceptible to degradation from chlorine, oxidizing agents, and the general wear of daily regeneration cycles. Over time, 8% resin breaks down, loses exchange capacity, and eventually needs replacement.

The SoftPro Elite is packed with 10% high-capacity crosslinked resin. The higher crosslink percentage means the resin beads are structurally denser and significantly more resistant to chlorine degradation — a critical advantage for city water users whose supply is continuously chlorinated at the treatment plant. This resin holds its exchange capacity longer, regenerates more completely, and delivers consistent water softener performance year after year rather than the gradual decline common with lower-grade media.

This is one of the reasons SoftPro is able to stand behind the Elite with a limited lifetime warranty. The components are engineered to last, not to be replaced on a replacement-part revenue cycle.

Salt-Based vs. Salt-Free — Knowing the Real Difference

The salt-free water softener category has grown considerably in recent years, and the marketing around it can make comparison genuinely confusing. Here is the honest, technical distinction.

A true salt-based water softener like the SoftPro Elite physically removes calcium and magnesium from your water through ion exchange. Those minerals are captured on resin and flushed to drain during regeneration. What flows through your pipes is measurably softer water — water that will not form scale, will not leave deposits, and will not shorten the life of your water heater or appliances.

Salt-free systems — more accurately called salt-free scale prevention systems or template-assisted crystallization (TAC) systems — do not remove hardness minerals. They alter the physical structure of calcium and magnesium crystals so that they are less likely to bond to pipe walls and surfaces. The minerals are still present in the water; they just behave differently. For some applications, particularly where sodium intake is a concern or where softened water is not desired for outdoor use, a salt-free conditioner can be appropriate. But it is not a softener by any technical definition, and it will not deliver the skin feel, soap lather, or appliance protection that actual hardness removal provides.

If you are evaluating the SoftPro Elite alongside salt-free options, the distinction comes down to what you are trying to accomplish. If your goal is measurably soft water throughout your home, ion exchange is the only technology proven to deliver it.

Your SoftPro is Almost Home

Fast shipping from nine nationwide warehouses means better water is only days away.

Our fulfillment network is designed to get your system to you quickly, deliver reliably, and support you with real humans every step of the way without delays, confusion, or the runaround you get from big-box brands.

Rapid order processing so your system ships out fast
Nine strategically located warehouses for shorter transit times anywhere in the USA
Friendly, knowledgeable support from real experts who pick up the phone and treat you like family

Flow Rate, Pressure, and What It Means for Your Home

One of the most overlooked specifications when buying a whole-house water softener is flow rate — the volume of softened water the system can deliver per minute without causing a noticeable pressure drop.

Undersized systems create a frustrating experience: soft water in theory, but weak showers, slow-filling bathtubs, and appliances that struggle when multiple fixtures are running simultaneously. This is a common complaint about entry-level softeners and a reason many homeowners replace systems they thought would work.

The SoftPro Elite is engineered with 1-inch and larger internal plumbing and valve components specifically to support high-flow performance. This means the softening process does not create the restriction that smaller-ported systems introduce. Whether you are running a shower, the dishwasher, and a load of laundry at the same time, the SoftPro Elite handles the demand without the pressure drop that undermines daily comfort.

For homes with particularly high demand — larger square footage, more bathrooms, or extended family households — the 64,000-grain configuration with its high-capacity valve provides the headroom to keep every fixture running at full performance simultaneously.

Reviewed by 800+ Happy Customers

Why homeowners choose SoftPro Elite over others

Discover what makes SoftPro the clear choice for families who want truly better water...

Upflow Technology

10% High-Capacity Resin

Precision Variable Brining

Lifetime Warranty*

60-Day Money Back Guarantee

SoftPro Elite

SoftPro ECO

Competitor #1

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Because transforming your water transforms your life...forever!

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DANIEL R. - TEXAS

Verified Customer

I just wanted to say thank you for your excellent products and service over the past 12 years.

JULIE M. - FLORIDA

Verified Customer

After we installed the Softpro Elite I noticed a significant difference in the house water quality.

DAN T. - SOUTH CAROLINA

Verified Customer

Great customer service before and after my softener purchase!

ROY P. - CALIFORNIA

Verified Customer

Very impressed and satisfied with SoftPro's products and customer service!

DENISE C. - NEW HAMPSHIRE

Verified Customer

Easy to install. Jeremy helped in making the right purchase!

What Water Quality Testing Tells You Before and After Installation

The best investment you can make before choosing a water softener configuration is a water quality test. A basic test costs very little and gives you the exact data needed to size your system correctly, select the right filter bundle, and set a performance baseline you can verify after installation.

For city water, the primary values to know are:

Total hardness in grains per gallon (GPG) or milligrams per liter (mg/L)
Chlorine and chloramine levels (relevant to filter selection — Gold vs. Gold+ package)
pH (affects resin longevity and overall water character)

For well water users considering the SoftPro Elite well water configuration, additionally test for:

Iron (ferrous and ferric) — determines whether pre-filtration is needed
Manganese
Hydrogen sulfide (sulfur odor)
Bacteria (coliform testing for peace of mind)

Your municipal water provider is required to publish an annual water quality report — a Consumer Confidence Report — that gives you baseline hardness and chemical data for your area. This is a free starting point for any homeowner before a water treatment purchase.

After installation, testing again at 30 and 90 days confirms the SoftPro Elite is performing to specification and lets you fine-tune salt dosing and regeneration frequency through the control valve programming.

Energy Efficiency and the Department of Energy Connection

The savings case for a high-efficiency water softener goes deeper than salt and soap. According to Department of Energy data and independent research, hard water scale accumulation inside water heaters — even as little as 1/16 inch — can reduce heating efficiency by up to 12%. As scale builds over years, that number increases, and energy costs climb silently with it.

A conventional 50-gallon gas water heater running in hard water conditions works measurably harder to deliver the same output. Electric water heaters show even more sensitivity to scale buildup on heating elements. Tankless water heaters — increasingly popular in modern homes — are particularly vulnerable because scale can form rapidly on the heat exchanger under continuous-flow conditions.

The SoftPro Elite eliminates the source of that scale. With soft water flowing through your water heater from day one, heating efficiency stays consistent, recovery times remain fast, and the lifespan of the unit extends significantly. This is one of the primary contributors to the documented $517-per-year household savings figure — savings that compound every year the system operates.

Paired with a whole-house filter in the Gold or Gold+ configuration, the SoftPro Elite also removes chlorine and chloramines that can accelerate wear in rubber gaskets, O-rings, and valve seals throughout your plumbing — further extending the life of every water-using appliance in the home.

Frequently Asked Questions

Find the answers you need...

Q: What size are the system components? (tanks with valve, etc)

A: Please see the product image section at the top of the page. We have an image with all of the system component sizes for you there.

Q: How much salt does the softener take?

A: This is our customer‘s favorite aspect… With this HE system, a typical household will only use a 40 lb. bag of salt every 2-4 months. This is an industry top-of-the-line water softener system that achieves an unprecedented true, high-efficiency performance. The build quality and performance design greatly minimizes the amount of salt that is normally used with a common water softener.

Q: Will the system reduce the water pressure in my home?

A: Good news… With this system, your home should experience no reduction in water pressure, or very little. This system is designed for high-flow performance. It’s engineered with large 1” and larger internal plumbing to keep that water pressure up. This is usually more than adequate for large homes.

Q: How often does the system regenerate?

A: Only about twice a month. On average, this high-efficiency system will regenerate about every 14 days. This will depend on your water usage and quality.

Q: Would you install my system or recommend a local installer near me?

A: For the “best bang for the buck”, installation could be done with basic plumbing knowledge as Do-it-yourself “DIY”, with a friend, or local handyman. Our install guides, videos are detailed and laid out in an easy to follow format that most people with basic plumbing knowledge can install. Our support team is also well experienced, available and eager to advise. They have helped thousands of DIY and local handyman easily complete the install.

Q: Where are you located?

A: Our headquarters is in the cold-weather City of Box Elder, South Dakota (That’s in western South Dakota). Many of our team members do work remotely like California, Arizona and Texas. Our systems ship from warehouse locations in Texas, Arizona and Indiana depending on where we have your system built… Typically, the nearest warehouse to your home.

Q: How do we handle repairs & service?

A: The team will work with you to assess the issues by phone, video, chat and email. Once the issue is identified, our team will make the appropriate solution. If needed, we may mail a replacement part or return the entire unit (this only happens due to extremely rare situations). We very commonly resolve issues quickly and easily. Replacement parts are very simple to replace, and our support team is always available.

Q: How do I know that the system is going to work for me?

A: You’re in good hands. We are so confident that our products will work for you that we offer an incredible 6 month satisfaction guarantee. For over 30 years, we have been delivering quality water treatment solutions to customers to meet their individual requirements. We work with the best in the industry to engineer and provide products that are tailored to each customer's needs and water quality.

Feel the Difference Soft Water Makes

From smoother showers to longer lasting appliances, it all gets better...

Industry leading engineering that delivers unmatched home comfort

SoftPro Elite makes life better with smarter technology, higher efficiency, and performance features that stand above anything in its class.

Powerful whole-house softening without the waste, noise, or inefficiency of outdated systems
Advanced upflow regeneration without the heavy salt use or high operating costs of traditional designs
Reliable high flow performance without pressure drops, slow showers, or limits on home water use

High efficiency softening that protects your home and the planet

SoftPro Elite makes everyday living easier by reducing waste, conserving resources, and delivering soft water with far less strain on your wallet and the environment.

Better performance and better comfort without wasting water
Cleaner, softer water throughout your home without dumping excess salt into your plumbing or the ecosystem
A smarter system that runs efficiently without the heavy operating costs or resource use of old style softeners

Smarter softening that saves salt and saves you the heavy lifting

SoftPro Elite makes life easier by reducing how often you buy salt, how much you carry, and how much waste your system produces.

Consistent soft water without hauling heavy salt bags every month
Lower operating costs without sacrificing performance or comfort
A lighter maintenance routine without the frustration of traditional high salt systems

SoftPro Elite Water Softener with KDF Filter Combo for Well Water

Water Softener Installation — DIY or Professional Plumber?

The SoftPro Elite is engineered for confident DIY installation, and thousands of homeowners have completed their own installs using the provided step-by-step guides and video walkthroughs. That said, understanding what the installation involves helps you decide whether to tackle it yourself or bring in a professional plumber.

The SoftPro Elite connects at your home's main water entry point — ideally after the main shutoff valve and before your water heater. The system requires an inlet and outlet connection to your main line, a drain connection for regeneration discharge, and a standard 110V power outlet for the control valve.

The optional flex hose kit simplifies the connection process significantly, allowing alignment adjustment without precise measurement. Most DIY installs are completed in two to three hours by a homeowner with basic plumbing confidence and a willingness to follow instructions carefully.

Consider professional help if your main water line is copper and you are not comfortable with soldering or compression fittings, if your plumbing layout requires significant rerouting to accommodate the system, or if your home has unusual pressure characteristics that may require adjustment during installation.

A licensed plumber familiar with water softener installation will typically complete the job in under two hours. Labor costs vary by region, but most homeowners report professional install quotes between $150 and $300 — a modest addition to a system engineered to last a lifetime.

SoftPro's live support team is also available by phone to walk through any step in real time, which many DIY installers describe as equivalent to having a professional on call without the service charge.

NSF Certification and Why It Matters When Evaluating Softeners

When evaluating any water treatment system, NSF certification and WQA certification are two of the most reliable independent quality benchmarks available. NSF International establishes performance and safety standards for water treatment equipment, and their testing is conducted by independent laboratories rather than manufacturers themselves. The Water Quality Association (WQA) operates a parallel Gold Seal certification program that evaluates softeners against the same NSF/ANSI standards — a WQA Gold Seal is equally meaningful and widely recognized across the water treatment industry.

For water softeners, the relevant certification standard is NSF/ANSI 44, which covers cation exchange water softeners for material safety, structural integrity, and rated softening efficiency. A system certified to NSF/ANSI 44 has been independently tested to confirm it does what it claims and that the materials in contact with your drinking water do not introduce harmful contaminant

When comparing systems — whether you are looking at the SoftPro Elite against competitor options or evaluating filter media in the Gold and Gold+ bundles — NSF certification on key components is a signal worth verifying. It is one of the clearest indicators that a manufacturer's performance claims have been subjected to scrutiny beyond their own testing environment.

SoftPro recommends all prospective buyers ask this question of any softener brand they are seriously considering: have the softening efficiency claims and material safety been independently certified through NSF or WQA testing? The answer tells you a great deal about how much confidence the manufacturer has in their own product

Click Here To Know Why SoftPro Elite is the Ideal Upgrade For Whole-House Water Softening

When it comes to whole-house water softening, the SoftPro Elite stands out as a high-efficiency solution designed to transform your home's water quality from the source. Whether you’re dealing with hard water from a city water supply or well water, this advanced system ensures every faucet, shower, and appliance in your home receives clean, soft water free of excess calcium, magnesium, and other damaging minerals.

Hard water causes scale buildup, dull laundry, poor soap performance, and shortened appliance life. The SoftPro Elite combats these issues using ion exchange technology, where hard ions like calcium and magnesium are replaced with sodium ions via premium-grade resin. This process results in water that’s softer on your skin, better tasting, and safer for appliances like your washing machine and dishwasher.

Engineered specifically as a water softener for city water, SoftPro Elite also features integrated filtration options. When paired with a water filter or carbon filtering system, it helps remove chlorine, sediment, iron, sulfide, and even bacteria, improving both the taste and clarity of your drinking water.

For enhanced water purification, you can pair the SoftPro Elite with reverse osmosis, ultraviolet, or carbon systems. These combinations ensure protection against a wide range of contaminants, from fluoride and nitrates to organic matter that may affect your tap water.

One standout feature of the SoftPro Elite is its smart control valve and sensor technology. These intelligent components allow precise monitoring of water usage and regeneration cycles, maximizing salt efficiency and system performance. Built-in leak detection ensures that any abnormal flow or pressure drop is caught early, protecting your home from costly damage.

SoftPro’s advanced brine management system further enhances efficiency by reducing waste and optimizing regeneration, helping you save on salt and water over time. This level of technology not only boosts performance but also supports a greener approach to water treatment.

From better laundry results to longer-lasting plumbing, SoftPro Elite is the smart investment for any homeowner seeking a reliable, high-performing water softener system. Designed for complete household coverage, it delivers powerful water softening while supporting advanced filtration and water purification needs—making it the ultimate upgrade for any Soft Water City home.

Water Softener Maintenance — What the SoftPro Elite Actually Requires

The SoftPro Elite is designed around a set-it-and-forget-it ownership experience, and its low maintenance requirements are a direct result of its precision engineering — not a marketing shortcut.

Salt refill:

The most consistent maintenance task is monitoring the brine tank salt level. Because of the Elite's precision brining and demand-initiated regeneration system, a typical household goes through a 40-pound bag of salt every two to four months. Check the brine tank monthly — visually confirming that the salt level stays above the water line — and add salt as needed. Use high-purity evaporated salt pellets for the cleanest brine and to minimize salt bridges or mushing in the tank. For households where sodium intake is a dietary concern, the SoftPro Elite is also compatible with potassium chloride as a direct substitute for sodium-based salt — it works through the same ion exchange process and produces soft water without adding sodium to the treated water.

Salt bridges and mushing:

Occasionally, humidity can cause salt in the brine tank to fuse into a solid crust that creates a gap above the water and prevents proper brine formation. Gently breaking up the salt with a broom handle resolves this in minutes. Switching to a high-purity pellet salt significantly reduces the frequency of this issue.

Resin tank:

Under normal city water conditions, the 10% crosslinked resin in the SoftPro Elite does not require routine maintenance. The upflow regeneration design keeps the bed clean and stratified naturally. If iron levels in your water are moderate, a periodic resin cleaner treatment helps maintain peak performance and extends resin life.

Control valve

The smart control valve is designed for long-term reliability. No routine servicing is required. If error codes appear on the display, SoftPro's support team can diagnose and resolve most issues remotely, often through a simple valve adjustment or reset.

Annual check:

Once per year, confirm that the brine tank is clean and free of sediment accumulation at the bottom. Every three to five years, have a local water quality professional retest your water hardness to confirm the system is still sized appropriately for any changes in your source water. Compared to brands like EcoWater that use proprietary components requiring factory-trained service technicians, the SoftPro Elite's open architecture means any plumber or handyman can service it, and replacement parts are readily available without brand-exclusive pricing.

100,000+ HAPPY CUSTOMERS

FACTORY-DIRECT SAVINGS

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100,000+ HAPPY CUSTOMERS

FACTORY-DIRECT SAVINGS

FAST FREE DELIVERY

LIFETIME WARRANTY

60-DAY MONEY BACK GUARANTEE

100,000+ HAPPY CUSTOMERS

FACTORY-DIRECT SAVINGS

FAST FREE DELIVERY

LIFETIME WARRANTY

60-DAY MONEY BACK GUARANTEE

100,000+ HAPPY CUSTOMERS

FACTORY-DIRECT SAVINGS

FAST FREE DELIVERY

LIFETIME WARRANTY

60-DAY MONEY BACK GUARANTEE

100,000+ HAPPY CUSTOMERS

FACTORY-DIRECT SAVINGS

FAST FREE DELIVERY

LIFETIME WARRANTY

60-DAY MONEY BACK GUARANTEE

Experts Who Guide You Every Step of the Way

Real support from real people who help you choose, install, and enjoy your SoftPro with total confidence.

Our service team is designed to remove confusion, eliminate guesswork, and give you clear direction before and after your purchase.

You get honest recommendations, expert installation support, and a partner who treats your home with the same care as their own.

Personalized product guidance so you get the right solution without overwhelm or uncertainty
Live installation support from trained experts who help you set up your system with clarity and ease
Ongoing technical assistance to ensure your water stays clean, soft, and performing at its best

SoftPro® Elite Smart HE Water Softener for City Water (Industry's Best Softener & Filter Combo)

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How Ion Exchange Actually Works in Your Home

Choosing the Right Grain Capacity for Your Home

Demand-Initiated Regeneration — The Technology That Saves You Salt

Upflow Regeneration

Soft Water Quick-Recharge

Precision Brining

Soft Water Brine Tank Refill

Auto Smart Clean

Automatic Backwash Override

Why Resin Quality Determines Long-Term Performance

Salt-Based vs. Salt-Free — Knowing the Real Difference

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Flow Rate, Pressure, and What It Means for Your Home

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Water Softener Installation — DIY or Professional Plumber?

NSF Certification and Why It Matters When Evaluating Softeners

Water Softener Maintenance — What the SoftPro Elite Actually Requires

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