Bartlett

In 2017, the Village water system delivered 1,131,745,400 gallons to consumers. The Village employs several treatment processes including:

• Chlorination for disinfection
• Fluoridation for dental health
• Filtration for iron removal
• Specialized filtration for radium removal

Bartlett's water undergoes continuous testing by certified laboratories to ensure compliance with Illinois Environmental Protection Agency standards.

WATER RESOURCE
In March 2018, the Village began infrastructure improvements to transition to Lake Michigan water purchased through DuPage Water Commission. The full transition is expected to complete in 2019.

Currently, Bartlett utilizes two water sources that blend in the distribution system:

1. Eight drilled wells located throughout town
2. Water purchased from the City of Elgin (a blend of well water and treated Fox River water)

The Illinois EPA has completed Source-Water Assessments for both water sources and determined Bartlett's source water is not vulnerable to contamination. For detailed information, contact Water Supervisor Tom Ruzicka at Bartlett Public Works, 630-837-0811.

1. How do I pay my utility bill? Visit the "pay a utility bill" webpage to make an online payment.
2. How do I disconnect my service? Complete the Authorization to Cut Off Service Form (PDF) and submit via fax (972-564-7350), mail (P.O. Box 826, Forney, TX 75126), or in person at City Hall (101 East Main Street, Forney, TX 75126).
3. How do I get my water reconnected after hours? Call City Hall at 972-564-7300, ext. 1299 and leave a message. A $50 after-hours fee may apply.
4. Why is my bill so high? The most common cause is a leak. If you've checked for leaks and found none, contact the Utility Billing Department at 972-564-7304. Review the "Why Is My Bill So High?" (PDF) for more information.
5. What are the city's utility rates? Visit the utility rates website for details.
6. Who may I contact about my application status? Due to high call volume and limited staffing, please wait to be contacted for interviews. All applicants will be informed of final hiring decisions.
7. Can I apply for multiple positions? Yes, you may apply for as many open jobs as you wish, but a separate application is required for each position.
8. Can I submit a resume instead of completing the job application? No, resumes must accompany a completed application. The application must be filled out completely regardless of resume content.
9. Do I need to take a drug test? Yes, the City requires passing a post-offer drug test before finalizing employment. Applicants must also pass criminal background checks, driving record reviews, and a post-offer physical examination.
10. What is the hiring process timeframe? The hiring process has no set timeline. It may take several weeks after a position closes for interviews to begin. All candidates will be notified of final decisions.
11. Will my application automatically be considered for new openings? No, you must submit a new application each time you apply for a position.
12. Is there anything that could disqualify me from employment? Yes, certain circumstances may make an applicant ineligible. Click here to view potential disqualifying factors.