City of Killeen Water Company

Killeen obtains its municipal water from Belton Lake, a surface water source in Belton, Texas. The Texas Commission on Environmental Quality (TCEQ) has completed a Source Water Assessment to identify potential contaminants that might affect our water based on human activities and natural conditions.

The Bell County Water Control & Improvement District Number 1, from which we purchase water, received this assessment report. For information about source water assessments and protection efforts, contact the City of Killeen Water & Sewer Services Division.

Water sources (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels across land surfaces or through the ground, it naturally collects minerals and sometimes picks up substances from animal presence or human activity.

Potential contaminants in source water before treatment may include:

• Microbial contaminants
• Inorganic contaminants
• Pesticides and herbicides
• Radioactive contaminants
• Organic chemical contaminants

All municipal water, including bottled water, may reasonably contain at least small amounts of some contaminants. Their presence doesn't necessarily indicate a health risk. For more information about contaminants and potential health effects, call the EPA's Safe Drinking Water Hotline at (800)426-4791.

The EPA sets regulations limiting contaminant levels in public water systems to ensure safety. FDA regulations establish similar limits for bottled water to provide equivalent public health protection.

Some constituents (like calcium, sodium or iron) may affect taste, color and odor without posing health concerns. These secondary constituents are regulated by Texas, not the EPA.

Certain populations may be more vulnerable to water contaminants than the general public. People with compromised immune systems, including those undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS, some elderly individuals, and infants may face increased infection risks. These individuals should seek advice from their healthcare providers.

All public water suppliers must file annual water loss reports. For calendar year 2017, the City of Killeen reported an estimated loss of 942,600,932 gallons. Water loss occurs through main breaks, leaks, inaccurate meter readings, theft, and other causes. Questions about the water loss report can be directed to (254)501-6500.

1. Where does City of Killeen water come from?
   City of Killeen supplies purchased surface water to Killeen, Texas.
2. Does City of Killeen test its tap water?
   Yes. Like every public water system, City of Killeen must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact City of Killeen?
   Call 254-501-7600 or visit 101 N College Street, Killeen, TX 76541, or use the contact options on the utility’s website.
4. Does City of Killeen water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is City of Killeen water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.