Covington

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1. Can I sign on to obtain my statements electronically and pay online? Yes! Reduce your carbon footprint, pay and receive statements electronically! New users will need to check-in by way of clicking underneath registration options at the proper facet of the display screen. Online Payments & eStatements
2. How do I setup a carrier for belongings I purchased? A utility might be completed at closing with the identified business enterprise. The account may be set up below the property proprietors' names as of the final date. For further questions concerning new account installation, touch the Utility Billing Clerk
3. How do I setup carrier for assets I rented? A software wishes to be finished by the owner or manger of the asset. Owner Request for Tenant Account
4. I am transferring, what do I want to do with my provider? If you sold your house, the name business enterprise will touch us to close out your account. They will request a final studying and announcement as of the last date. Please touch us without delay have to your ultimate date trade. If you're a tenant, please contact us to agenda a very last read. A forwarding address is needed to mail your very last declaration.
5. How do I trade my contact information for my application account? Please touch the Town of Windsor at 970-674-2400. The account will need to be set up on your name to make any modifications.
6. What do I do if I find a water leak at my residence or enterprise? If you need your water carrier disconnected immediately, please touch us at 970-674-2400 and we can arrange for an emergency close-off via a trained service professional. The Town of Windsor is liable for repairing water meters and all pipes leading to our meters. Pipes that continue from the water meter to a citizen's residence or commercial enterprise are the responsibility of the owner of the asset to repair. If you locate and restore a water leak at your house or business, and offer the Town with proof, inclusive of receipts for parts or a bill from a plumber, that repairs were efficaciously made, we offer a Utility Appeal Adjustment Program that may lessen the money owed for water whilst the leak was taking place. Please fill out the Utility Appeal Application or name 970-674-2422 for greater facts about leak adjustments. Utility Appeal Application
7. My water has been shut off. How do I get it turned lower back on? If your water service has been disconnected for non-price, the entire account balance must be paid before your provider can be restored. Making a payment on-line or through your online invoice pay will no longer repair your carrier. Please contact us for the duration of regular commercial enterprise hours to make prices and have the provider restored.
8. I want data on my beyond utility utilization. How can I attain that records? A reproduction of your account records can be emailed to you without charge by way of contacting us. If copies of statements are wished, you need to fill out a public statistics request and submit to the Town Clerk. Public Records Request.