Kentucky-American Water Company

To Our Valued Customers:

Kentucky American Water is honored to be your local water provider, and I'm pleased to share positive news about your water quality. Each year, we provide this Annual Water Quality Report detailing your water source, testing results, and explanations of what was found during analysis.

There's significant infrastructure behind delivering water to your home - miles of underground pipelines, treatment facilities, source water intakes, and dedicated professionals. Our team of plant operators, water quality specialists, engineers, and maintenance crews work around the clock ensuring reliable service to your tap.

Providing high-quality, dependable water requires substantial investment in our infrastructure. We invest approximately $20 million annually in capital improvements to upgrade aging facilities. We take pride in delivering this essential resource for less than a penny per gallon—truly exceptional value.

We deliver more than just water service. We provide a vital resource for public health, fire protection, economic development and overall quality of life. Our commitment is ensuring quality water flows not just today but for generations to come.

This report contains information about water sources and quality using data from testing conducted between January and December 2017. We appreciate the opportunity to serve you.

Sincerely,
Nick O. Rowe
President, Kentucky American Water

About Kentucky American Water: As a subsidiary of American Water (NYSE: AWK), we're the largest investor-owned water utility in Kentucky, serving approximately half a million people. American Water employs over 6,900 professionals who provide regulated and market-based water and wastewater services across 46 states and Canada. Our mission is delivering safe, clean, affordable and reliable water services to customers.

Source Water Information

Rainfall travels over or through the ground, dissolving naturally occurring minerals and collecting organic materials. This water eventually reaches rivers, lakes, streams, reservoirs, and wells that may become municipal water sources. Potential contaminants in source water include:

• Microbial Contaminants from sewage, agricultural operations or wildlife
• Inorganic Contaminants like naturally occurring salts and metals or from urban runoff, wastewater, oil/gas production
• Pesticides and Herbicides from agriculture, urban runoff, and residential uses
• Organic Chemical Contaminants from industrial processes, petroleum production, gas stations and septic systems
• Radioactive Contaminants occurring naturally or from energy production activities

Our primary water sources include the Kentucky River (south of Lexington and through Owen County) and Jacobson Reservoir (Fayette County). Our three treatment facilities—Kentucky River Station, Richmond Street Station, and Kentucky River Station II at Hardin's Landing—can reliably produce up to 85 million gallons daily. Our treatment processes reduce contaminant concentrations well below health concern thresholds.

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