Mobile Area Water and Sewer

Mobile Area Water and Sewer System (MAWSS) proudly presents our 2017 Municipal Water Quality Report. This annually required document, mandated by the federal Safe Drinking Water Act, confirms that our water meets or exceeds all state and federal safety standards. It provides comprehensive information about water quality and testing results from hundreds of samples collected throughout our service area. These regular tests ensure your tap water remains safe for consumption.

A reliable, safe, and affordable water supply contributes significantly to our community's health, economic well-being, and quality of life. MAWSS Water Treatment Plants received recognition for operational excellence in 2017. The E. M. Stickney Water Treatment Plant earned an Award of Excellence from the Alabama Water Pollution and Control Association based on performance, water quality, record keeping, appearance, and safety.

Additionally, MAWSS H.E. Myers Water Treatment Plant was designated as an Enhanced Plant by Alabama Department of Environmental Management (ADEM). This recognition highlights facilities that consistently maintain treatment standards beyond those required by U.S. Environmental Protection Agency (EPA) and ADEM, providing enhanced public health protection.

Water Source: MAWSS draws water from Converse Reservoir (Big Creek Lake), which is fed by springs, streams, and rainfall within its watershed. The reservoir covers 3,600 acres, with its watershed spanning 103 square miles entirely within Mobile County. MAWSS has completed the required source water assessment of the reservoir as mandated by EPA and ADEM.

Contaminant Sources: As water moves across land or underground, it can pick up various substances including:

• Microbial contaminants (viruses, bacteria) from septic systems, agricultural operations, and wildlife
• Inorganic contaminants (salts, metals) that occur naturally or result from stormwater runoff or agricultural activities
• Pesticides and herbicides from various sources including agriculture, stormwater runoff, and residential uses
• Organic chemical contaminants, including synthetic and volatile organic compounds from gas stations, stormwater runoff, and septic systems

EPA Advisory: The EPA notes that all drinking water, including bottled water, may reasonably contain at least small amounts of some contaminants. The presence of contaminants doesn't necessarily indicate a health risk. For more information about contaminants and potential health effects, contact the Environmental Protection Agency's Safe Drinking Water Hotline (800-426-4791).

Lead Information: Elevated lead levels can cause serious health problems, especially for pregnant women and young children. Lead in drinking water primarily comes from materials and components in service lines and home plumbing. MAWSS is responsible for providing high-quality water but cannot control the materials used in plumbing components. If your water has been sitting for several hours, minimize potential lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If concerned about lead in your water, consider having it tested. Information about lead in water, testing methods, and steps to minimize exposure is available from the Safe Drinking Water Hotline (800-426-4791), http://www.epa.gov/safewater/lead or www.mawss.com.

Health Advisory: Some individuals may be more vulnerable to contaminants than the general population. Immunocompromised persons, such as those undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS or other immune disorders, some elderly individuals, and infants may face increased infection risks. These individuals should seek advice about drinking water from their healthcare providers. EPA/CDC guidelines on appropriate means to reduce infection risk from Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791).

FAQ

1. Why is LADWP offering this program?
   Most heating and cooling systems lack proper maintenance and aren't operating at optimal efficiency. Professional air conditioner servicing along with proper installation and use of programmable thermostats can reduce heating and cooling expenses by up to 25% while extending equipment lifespan.
2. How do I qualify for this program?
   You must be an active LADWP electric customer (residential, multi-residential, or commercial) with a central air conditioning system between 1-10 tons in size. The AC unit must be at least 1 year old and operational (both indoor and outdoor components function and produce cool air). Your system cannot have received service through an LADWP program within the past two years.
3. How do I register for the program?
   Visit www.ladwpactuneup.com or call (833) 280-8100 (toll-free) to obtain a list of participating contractors serving your zip code. Contact your preferred contractor directly to schedule an appointment.
4. Must I be the account holder to register?
   Yes, only LADWP account holders may participate. If someone is assisting the account holder with registration, they must provide both the name and account number of the LADWP customer of record to schedule service. For business accounts, please provide the name of an authorized representative and the company name as it appears on the LADWP bill.
5. Can tenants participate?
   Single-family home, apartment, or townhouse tenants may register but must obtain permission from their landlord and provide their name and contact information. Multi-residential property tenants cannot request services directly and should instead inform their property manager about the program. Property managers should contact the program Call Center at (833) 280-8100 for participation details and property eligibility information.