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Kannapolis, North Carolina | Municipal Water Utility Company | Public Service Announcement
The tap water in Kannapolis may contain various contaminants including 1,1,2-Trichloroethane, Dibromoacetic acid, Hexadecanoic acid and 1,2,4-Trimethylbenzene, and residents may experience issues with elevated mineral hardness levels. Kannapolis provides residents with water sourced primarily from Surface water supplies.
What's in your tap water?
Limited Time: Free Water Safety Report for City of Kannapolis.
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City of Kannapolis Area Details
Area served:
Kannapolis, North Carolina
Population served:
45405
Water source:
Surface water
Phone:
704-920-4300
Address:
401 Laureate Way, Kannapolis, NC 28081
3date
Contaminants Detected In Kannapolis, North Carolina
1,4-Dioxane; Atrazine; Bromodichloromethane; Chloroform; Chromium (hexavalent); Dibromochloromethane; Dichloroacetic acid; Total trihalomethanes (TTHM… more
Limited Time: Free Water Safety Report for City of Kannapolis.
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City of Kannapolis
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by City of Kannapolis
Tested But Not Detected:
1,1,1-Trichloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2-Dibromo-3-chloropropane (DBCP); 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3-Butadiene; 2,4,5-TP (Silvex); 2,4-D; Alachlor (Lasso); Antimony; Arsenic; Asbestos; Barium; Benzene; Benzo[a]pyrene; Beryllium; Bromochloromethane; Bromoform; Bromomethane; Cadmium; Carbofuran; Carbon tetrachloride; Chlordane; Chlorodifluoromethane; Chloromethane; cis-1,2-Dichloroethylene; Cobalt; Combined uranium; Cyanide; Dalapon; Di(2-ethylhexyl) adipate; Di(2-ethylhexyl) phthalate; Dibromoacetic acid; Dichloromethane (methylene chloride); Dinoseb; Endrin; Ethylbenzene; Ethylene dibromide; Heptachlor; Heptachlor epoxide; Hexachlorobenzene (HCB); Hexachlorocyclopentadiene; Lindane; Mercury (inorganic); Methoxychlor; Molybdenum; Monobromoacetic acid; Monochlorobenzene (chlorobenzene); Nitrate; o-Dichlorobenzene; Oxamyl (Vydate); p-Dichlorobenzene; Pentachlorophenol; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Picloram; Polychlorinated biphenyls (PCBs); Radium; combined (-226 & -228); Radium-226; Radium-228; Selenium; Simazine; Styrene; Tetrachloroethylene (perchloroethylene); Thallium; Toluene; Toxaphene; trans-1,2-Dichloroethylene; Trichloroethylene; Vinyl chloride; Xylenes (total)
What's in your tap water?
Find out which contaminants are found above Legal and Health Guidelines.
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City of Kannapolis
About Us
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For more information on your municipal water, visit the U.S. Environmental Protection Agency:
City of Kannapolis Municipal Water Company and EPACity of Kannapolis Municipal Water Report Info
The Environmental Protection Agency provides essential guidelines for municipal water systems across the United States. These regulations help ensure that communities receive safe water that meets federal standards.
Water providers like the City of Kannapolis must regularly test for potential contaminants and report findings to both regulators and the public. This transparency allows residents to make informed decisions about their water consumption and treatment options.
If you have concerns about your water quality, the EPA recommends contacting your local water utility first, followed by your state's drinking water agency if issues persist.
Municipal Water Utility Company FAQ
For more information on your municipal water, visit the U.S. CDC:
City of Kannapolis Municipal Water Company and CDC
How can I make a payment on my Utility Billing Account?
The Treasurer's office accepts cash, check, and credit/debit card payments. Check payments can be mailed or dropped off at City Hall. Cash and card payments must be made in person with valid photo ID (fees apply for card payments). After-hours payments can be placed in the drop-box outside the Treasurer's office. Online payments via Credit/Debit Card or E-Check are also available through the Utility Bill Online Payment system.
When is my Utility Bill payment due?
Water and sewer bills are due on the 15th of each month. If the 15th falls on a holiday or weekend, the due date extends to the next business day. A 6% compounding penalty applies to late payments. Note that failure to receive a bill does not waive any late penalties.
Why is there a Penalty charge on my bill?
According to City Ordinance No. 634, Section 74-143, "If any bill is not paid when due, then a compounding penalty of six percent will be added thereto."
I sent my payment electronically through my banking service. Why is it late?
The City receives e-lockbox payments each business day, but not all banks send them electronically. Some banking services write physical checks and mail them conventionally, which can take longer than if you mailed a check yourself. Allow ample time for processing if using this payment method.
Where is my water meter located?
Your water meter is typically found in the basement, crawl space, or utility room of your residence.
What is that plastic box on the outside of my house?
The plastic box is a remote reading device wired to your interior meter. This allows DPW to accurately collect monthly readings without needing to enter your home.
City of Kannapolis provides municipal water services to the public of Kannapolis and Kannapolis, North Carolina.
Get the official City of Kannapolis Water Score Report for Free (limited time offer).
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