Town of Oak Island Water Company

The Town of Oak Island is proud to present this year's Annual Water Quality Report. This document aims to inform residents about the quality of water and services delivered daily to your homes and businesses. Our primary mission is providing safe, reliable water while continuously improving distribution systems and protecting our valuable water resources.

We believe informed customers are our greatest allies in maintaining water quality. If you have questions about this report or our municipal water utility, please contact Tray Bivins at (910) 201-8007. We encourage our valued customers to learn more about their water utility by attending our regularly scheduled meetings held at Oak Island Town Hall, 4601 E. Oak Island Dr., on the second Tuesday of each month at 6:00 pm.

To review this report online, visit http://oakislandnc.com/wp-content/uploads/2018/06/WaterQuality2017.pdf

Water Treatment Information:
Our primary water source is a purchased water system from Brunswick County, which draws from treated groundwater in the Castle Hayne Aquifer via 14 wells approximately 175 feet deep. The treatment facility is located on NC Highway 211 adjacent to BEMC. Our backup source is surface water from the Cape Fear River above lock and dam #1 at Kings Bluff Pumping Station. Additionally, we maintain two emergency backup wells that draw from the Pee Dee Aquifer.

Treatment processes include:

• Chloramines for disinfection against bacteria, protozoa and viruses
• Lime addition for water softening
• Polyphosphate for corrosion control
• Fluoride to help prevent tooth decay

We regularly monitor for over 80 contaminants in accordance with Federal and State regulations. The data in this report represents testing conducted January 1 through December 31, 2017. The EPA requires monitoring of certain contaminants less than once yearly since their concentrations typically remain stable. Some data, while representative of current water quality, may be more than one year old.

1. Where does Town of Oak Island water come from?
   Town of Oak Island supplies purchased surface water to Oak Island, North Carolina.
2. Does Town of Oak Island test its tap water?
   Yes. Like every public water system, Town of Oak Island must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Town of Oak Island?
   Call 910-278-5011 or visit 4601 E. Oak Island Drive, Oak Island, NC 28465, or use the contact options on the utility’s website.
4. Does Town of Oak Island water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Town of Oak Island water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.