Glen Hills Utility District

Is my tap water safe to consume? We're pleased to report that your water met or exceeded most State and Federal Standards for municipal water during 2017. This report outlines our water quality and its significance for your health.

Where does my water come from? Your water is sourced from the Nolichucky River. We strive to protect our water from contaminants and collaborate with the State to assess our water supply's vulnerability. The Tennessee Department of Environment and Conservation (TDEC) has prepared a Source Water Assessment Program (SWAP) Report for water supplies serving this system.

The SWAP Report evaluated public water supplies' susceptibility to potential contamination. Water sources were classified as reasonably susceptible, moderately susceptible, or slightly susceptible based on geological factors and human activities near the source. Glen Hills Utility District sources rated reasonably susceptible to potential contamination.

For details about Tennessee's Source Water Assessment Program, summaries, susceptibility scores, and TDEC's report to EPA, visit https://www.tn.gov/environment/article/or-wq-source-water-assessment or contact the District or TDEC at 1-888-891-TDEC for specific assessments. Currently, we purchase all our water from the Greeneville Water Commission.

Why are there contaminants in my water? All municipal water, including bottled water, may reasonably contain at least small amounts of some contaminants. The presence of contaminants doesn't necessarily indicate a health risk. For more information about contaminants and potential health effects, call the Environmental Protection Agency's Safe Drinking Water Hotline (800-426-4791).

Should I take special precautions? Some individuals may be more vulnerable to water contaminants than the general population. Immunocompromised persons, such as cancer patients undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS or other immune disorders, some elderly, and infants may face higher infection risks. These individuals should seek advice about water consumption and hygiene practices.

How can I get involved? The Glen Hills Utility District Board of Commissioners meets the second Friday of each month at 9:00 a.m. at the Glen Hills Utility District meeting room at 2722 Newport Hwy, Greeneville, Tennessee. You're welcome to attend these meetings.

Think before disposal! Flushing unused or expired medications can harm your water supply. Proper disposal helps protect both you and the environment. Keep pharmaceuticals out of Tennessee's waterways by using one of our secure pharmaceutical take-back containers. Nearly 95 take-back bins are located throughout the state. Find a location at: https://www.tn.gov/environment/article/sp-unwanted-pharmaceuticals.

1. What makes water "hard" and why should I care?
   Water hardness refers to dissolved minerals, primarily calcium and magnesium. Hard water can cause scale buildup in pipes, reduce appliance efficiency, and require more soap for cleaning.
2. Are TTHMs dangerous in my water?
   Total Trihalomethanes (TTHMs) are disinfection byproducts that form when chlorine reacts with organic matter. Long-term exposure to high levels may increase health risks for some individuals.
3. What causes unusual odors in municipal water?
   Odors may result from chlorine treatment, algae growth in source water, or interactions with plumbing materials. While often harmless, persistent unusual smells should be reported.