When it comes to whole-house water softening, the SoftPro Elite stands out as a high-efficiency solution designed to transform your home's water quality from the source. Whether you’re dealing with hard water from a city water supply or well water, this advanced system ensures every faucet, shower, and appliance in your home receives clean, soft water free of excess calcium, magnesium, and other damaging minerals.

Hard water causes scale buildup, dull laundry, poor soap performance, and shortened appliance life. The SoftPro Elite combats these issues using ion exchange technology, where hard ions like calcium and magnesium are replaced with sodium ions via premium-grade resin. This process results in water that’s softer on your skin, better tasting, and safer for appliances like your washing machine and dishwasher.

Engineered specifically as a water softener for city water, SoftPro Elite also features integrated filtration options. When paired with a water filter or carbon filtering system, it helps remove chlorine, sediment, iron, sulfide, and even bacteria, improving both the taste and clarity of your drinking water.

For enhanced water purification, you can pair the SoftPro Elite with reverse osmosis, ultraviolet, or carbon systems. These combinations ensure protection against a wide range of contaminants, from fluoride and nitrates to organic matter that may affect your tap water.

One standout feature of the SoftPro Elite is its smart control valve and sensor technology. These intelligent components allow precise monitoring of water usage and regeneration cycles, maximizing salt efficiency and system performance. Built-in leak detection ensures that any abnormal flow or pressure drop is caught early, protecting your home from costly damage.

SoftPro’s advanced brine management system further enhances efficiency by reducing waste and optimizing regeneration, helping you save on salt and water over time. This level of technology not only boosts performance but also supports a greener approach to water treatment.

From better laundry results to longer-lasting plumbing, SoftPro Elite is the smart investment for any homeowner seeking a reliable, high-performing water softener system. Designed for complete household coverage, it delivers powerful water softening while supporting advanced filtration and water purification needs—making it the ultimate upgrade for any Soft Water City home.

A: a) This is our customer‘s favorite aspect… With this HE system, a typical household will only use a 40 lb. bag of salt every 2-4 months.

This is an industry top-of-the-line water softener system that achieves an unprecedented true, high-efficiency performance. The build quality and performance design greatly minimizes the amount of salt that is normally used with a common water softener.

A: a) Good news… With this system, your home should experience no reduction in water pressure, or very little.

This system is designed for high-flow performance. It’s engineered with large 1” and larger internal plumbing to keep that water pressure up. This is usually more than adequate for large homes.

A: a) Only about twice a month.

A: a) For the “best bang for the buck”, installation could be done with basic plumbing knowledge as Do-it-yourself “DIY”, with a friend, or local handyman.

Our install guides, videos are detailed and laid out in an easy to follow format that most people with basic plumbing knowledge can install. Our support team is also well experienced, available and eager to advise. They have helped thousands of DIY and local handyman easily complete the install.

A: a) Our headquarters is in the cold-weather City of Box Elder, South Dakota (That’s in western South Dakota). Many of our team members do work remotely like California, Arizona and Texas.

Our systems ship from warehouse locations in Texas, Arizona and Indiana depending on where we have your system built… Typically, the nearest warehouse to your home.

A: a) The team will work with you to assess the issues by phone, video, chat and email.

Once the issue is identified, our team will make the appropriate solution. If needed, we may mail a replacement part or return the entire unit (this only happens due to extremely rare situations). We very commonly resolve issues quickly and easily.

Replacement parts are very simple to replace, and our support team is always available.

A: a) You’re in good hands. We are so confident that our products will work for you that we offer an incredible 6 month satisfaction guarantee.

For over 30 years, we have been delivering quality water treatment solutions to customers to meet their individual requirements.

We work with the best in the industry to engineer and provide products that are tailored to each customer's needs and water quality.