Iowa-American Water Co-Clinton District

What is a Water Quality Report? In compliance with state and U.S. Environmental Protection Agency (EPA) regulations, Iowa American Water produces an annual document detailing the quality of your municipal water. This report aims to enhance your understanding of tap water and emphasize the importance of protecting our water resources. It provides an overview of last year's (2017) water quality results.

Water Source Information: The Clinton District draws water from the Cambrian-Ordovician and Jordan aquifers. The supply comes from seven deep wells across four well fields in the Clinton area. These wells extend approximately 2,200 feet deep and provide high-quality water. Chlorine ensures microbiological safety, while fluoride promotes dental health. A phosphate compound treats naturally occurring iron and minimizes corrosion.

Source Protection: Following the 1996 amendments to the Federal Safe Drinking Water Act, Iowa established the Source Water Assessment Program (SWAP) to evaluate public water systems' vulnerability to contamination. The Iowa Department of Natural Resources has prepared assessment reports for all public water systems. Clinton's water source benefits from excellent protection due to the depth and confining rock beds above the aquifers, making it less susceptible to most contaminant sources except through pathways like abandoned or poorly maintained wells.

Environmental Commitment: Iowa American Water actively promotes habitat protection and enhancement both on company property and in areas affected by our operations. This includes supporting environmental stewardship initiatives through financial contributions and employee volunteerism, incorporating stewardship into capital projects, demonstrating leadership in environmental responsibilities, promoting water conservation, and investing in infrastructure improvements.

Water Quality Assurance: Iowa American Water conducts extensive monitoring to ensure your water meets all safety standards. The company invests in upgrading water mains, pipelines, hydrants, metering technology, and treatment facilities to enhance reliability and efficiency. These improvements help maintain consistent water service at approximately one penny per gallon.

Our Workforce: Iowa American Water takes pride in its professional and dedicated team. Customer service and operational integrity remain our highest priorities as we work to deliver exceptional water service to our communities.

Contact Information: Our customer service center operates Monday through Friday, 7 a.m. to 7 p.m. at (866) 641-2108. For 24/7 emergency assistance, call the same number. Our online portal, My Account, provides continuous access to account information and service requests at www.iowaamwater.com.

Water Content Information: Municipal water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land or underground, it dissolves naturally occurring minerals and can pick up substances from animal presence or human activity. Potential contaminants include microbial contaminants, inorganic compounds, pesticides, organic chemicals, and radioactive materials.

Health Information: While all drinking water may contain trace amounts of contaminants, this doesn't necessarily indicate a health risk. Immunocompromised individuals, including cancer patients, transplant recipients, people with HIV/AIDS, elderly persons, and infants may be particularly vulnerable to certain infections and should seek advice from healthcare providers regarding their drinking water.

1. How often is Clinton's municipal water tested?

   Water quality is monitored continuously, with comprehensive testing conducted daily, weekly, monthly, and annually depending on the parameter being measured.

2. What causes water hardness in Clinton?

   The groundwater in this region naturally contains high levels of calcium and magnesium minerals as it passes through limestone rock formations.

3. Are home water filters necessary with Clinton municipal water?

   While the water meets safety standards, some residents prefer filters to address taste preferences or to remove specific contaminants of concern.

4. How can I report water quality concerns?

   Contact Iowa-American Water Co-Clinton District customer service at 563-468-9201 to report any unusual taste, odor, or appearance in your water.