Lockport

Water sources (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land surfaces or through ground layers, it dissolves naturally-occurring minerals and, sometimes, radioactive materials, while also picking up substances from animal presence or human activities.

Potential contaminants in source water include:

• Microbial contaminants: Viruses and bacteria from sewage treatment facilities, septic systems, agricultural operations, and wildlife.
• Inorganic contaminants: Salts and metals occurring naturally or resulting from urban stormwater runoff, wastewater discharges, oil/gas production, mining, or farming.
• Pesticides and herbicides: From various sources including agriculture, urban stormwater runoff, and residential uses.
• Organic chemical contaminants: Synthetic and volatile organic compounds that are byproducts of industrial processes, petroleum production, gas stations, urban runoff, and septic systems.
• Radioactive contaminants: Can occur naturally or result from human activities.

1. When did the new ordinance become effective? July 28, 2016
2. What is the right of way? Right of way (ROW) is the portion of street and highway owned by an entity such as the City, State, County or HOA. In residential areas, it typically extends about 10 feet beyond the curb.
3. Does this apply to franchise utility companies and their contractors/subcontractors? Yes
4. Does this apply to developers and their contractors? Yes
5. Does this affect construction of new subdivisions? Yes, it affects areas along streets open to the public. New streets under construction don't become right of way until accepted by the City.
6. Can I be grandfathered? No. New stormwater requirements took effect July 28, 2016.
7. Does the State require inlet protection? No. Previously, SWP3 designers may have included inlet protection in the SWP3. The new ordinance requires designers to use alternative BMPs.
8. How can pollution be reduced without inlet protection? Contain pollutants at the job site behind the curb and clean any pollution entering the street by day's end.
9. Can inlet protection cause building flooding? Yes, and it has happened.
10. Are there types of inlet protection that can be used? Yes. Some devices can be installed inside the inlet box. Inlet protection should never obstruct water flow into the inlet. Z-frame inlet protection restricts flow.

For deposit information, residential accounts require a $125 deposit plus $25 administrative service fee. Commercial accounts require a $1,100 deposit plus $25 administrative service fee. Deposits are refunded after 24 consecutive on-time payments without returned checks.

To check for leaks, test toilets with food coloring in the tank or request leak tablets by calling 972-292-5800. The city also offers free irrigation audits and partial leak credits with proof of repair.