Adams County Regional WD PWS Water Company

In last year's Consumer Confidence Report, we reflected on the 20-year anniversary of the 1997 flood, only to experience another significant flood in March 2018. Through careful planning and lessons learned from 1997, our infrastructure weathered this challenge remarkably well. While we did face some cleanup of driftwood and debris, our preventative maintenance ensured that systems in the well field performed exactly as designed.

During flood events, we conduct special testing for bacteria and monitor turbidity levels closely. All results confirmed our water remained potable throughout the event, with no safety concerns detected. Though cleanup duties added to our already busy spring schedule, we remained committed to maintaining service quality.

We're excited to announce our progress on creating a comprehensive Geographical Information System (GIS) that catalogs all ACRWD assets. This system will enhance our ability to locate water lines, meters, hydrants, and valves efficiently, allowing us to provide faster, more responsive service to our customers. The GIS interfaces with our billing software, giving our staff unprecedented access to crucial information both in the office and field.

Currently, we've integrated most meters, valves, and hydrants into the system, and we're adding water line data. This technology also helps us identify weak areas in our infrastructure, enabling strategic planning for line replacements and system improvements.

1. Where does Adams County Regional WD PWS water come from?
   Adams County Regional WD PWS supplies groundwater to Adams County, Ohio.
2. Does Adams County Regional WD PWS test its tap water?
   Yes. Like every public water system, Adams County Regional WD PWS must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Adams County Regional WD PWS?
   Call 937-544-2396 or visit 9203 Oh-136, West Union, OH 45693, or use the contact options on the utility’s website.
4. Does Adams County Regional WD PWS water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Adams County Regional WD PWS water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.