Aqua Ohio - Ashtabula Water Company

The Village of Roaming Shores received an unconditional License to Operate (LTO) its Public Water System (PWS) from Ohio EPA in 2017. This unconditional status indicates no pending water quality issues requiring resolution. We've prepared this report to inform consumers about our water quality.

Our water supply comes through a bulk contract with Aqua Ohio, which treats water drawn from Lake Erie. As a surface water source, Lake Erie requires extensive treatment before becoming potable. The treated water travels through over 1,550 miles of distribution system to reach homes.

The Village maintains an emergency backup connection with Rock Creek Village, though we used 0 gallons from this source in 2017. For information on Rock Creek's water quality, contact their village office at 440-563-3992.

Potential contamination sources in drinking water include rivers, lakes, streams, ponds, reservoirs, springs, and wells. Water can dissolve naturally-occurring minerals and sometimes radioactive material while picking up substances from animal presence or human activity.

Possible contaminants include:

• Microbial contaminants from sewage treatment plants, septic systems, agricultural operations and wildlife
• Inorganic contaminants like salts and metals from natural sources, urban runoff, industrial discharge, or farming
• Pesticides and herbicides from agriculture, urban runoff, and residential uses
• Organic chemical contaminants from industrial processes, petroleum production, gas stations, and septic systems
• Radioactive contaminants occurring naturally or resulting from oil/gas production

EPA assessments determined our source water has high susceptibility to contamination. EPA regulations limit contaminant levels in public water supplies to ensure safety, though some contaminants may reasonably be expected in any water supply. For information about contaminants and health effects, call the EPA Safe Drinking Water Hotline (1-800-426-4791).

Water & Sewer Billing Information The City delivers premium water and sewer utility services to approximately 19,000 residences and businesses throughout the community. We distribute quarterly bills based on each customer's water and sewer usage.

We've compiled extensive information about our utility billing services and answers to frequently asked questions. For additional inquiries, concerns, or requests regarding your utility account, please contact us at (651) 675-5030, via email, or through the Citizen Support Center.

1. Where does Aqua Ohio - Ashtabula water come from?
   Aqua Ohio - Ashtabula supplies surface water to Ashtabula County, Ohio.
2. Does Aqua Ohio - Ashtabula test its tap water?
   Yes. Like every public water system, Aqua Ohio - Ashtabula must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Aqua Ohio - Ashtabula?
   Call 877-987-2782 or visit 902 Brookdale Ave, Ashtabula, OH 44004, or use the contact options on the utility’s website.
4. Does Aqua Ohio - Ashtabula water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Aqua Ohio - Ashtabula water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.