Bristol Water Department

Lead in municipal water often comes from aging plumbing systems and natural deposit erosion. For families with infants and young children, exposure to lead above action levels may cause developmental delays and learning difficulties. Adults experiencing long-term exposure might develop kidney problems or high blood pressure.

Copper contamination typically stems from household plumbing corrosion, natural deposit erosion, and wood preservative leaching. While copper is an essential nutrient, excessive consumption can cause stomach discomfort in the short term, with potential liver or kidney damage from prolonged exposure. Those with Wilson's disease should consult healthcare providers about their water consumption.

Certain populations face higher risks from water contaminants than others. Immunocompromised individuals—including cancer patients undergoing treatment, organ transplant recipients, people with HIV/AIDS, elderly individuals, and infants—should seek specific guidance from healthcare providers about their water consumption. The EPA and CDC offer recommendations for reducing infection risks from microbes like Cryptosporidium through their Safe Drinking Water Hotline at (800) 426-4791.

Quality First

We're proud to present our annual water quality report. Our commitment to delivering premium-quality municipal water remains steadfast as we navigate regulatory changes, protect water sources, promote conservation, and engage with our community while meeting all users' needs. Thank you for your trust in our service. We value your thoughts on this report's content—informed customers are our greatest partners.

Community Participation

We welcome you to attend our Water Board Meetings held every third Tuesday monthly at 6:30 p.m. at the Bristol Water Treatment Plant (1080 Terryville Avenue). Follow us on Facebook for updates about hydrant flushing, water main breaks, special meetings, and other important information.

Trust Our Expertise

Delivering quality municipal water involves complex processes beyond simple water distribution. Our treatment specialists undergo extensive licensing and continuous professional development to master diverse disciplines including mathematics, biology, chemistry, and physics. Their daily responsibilities include:

• Operating and maintaining water purification equipment
• Monitoring instruments, meters, and operational conditions
• Conducting water quality tests and evaluations
• Maintaining optimal water chemistry
• Applying scientific formulas to determine treatment requirements
• Documenting and reporting to regulatory agencies
• Serving the community through education and customer support

Next time you turn on your tap, remember the dedicated professionals behind every drop. Our source water assessment completed in 2003 by the Department of Public Health rated the Bristol reservoir system as "low" risk while well fields received a "high" risk rating. Find detailed information at www.DPH.state.ct.us/brs/water/swap/swap.HTML or visit the EPA's resource at www.epa.gov/safewater/protect/swap.

Frequently Asked Questions

1. How much are utility deposits?

   Deposit amounts vary based on several factors. Please refer to Ordinance Code Book Section 11.01.040 through 11.01.05 or the Customer Application & Deposit Policy (PDF).

2. How do I manage utility services?

   For starting/stopping service, paying bills, or learning about regulations and non-routine charges, please refer to the Rules, Regulations, Conditions, and Non-Recurring Charges documents (PDF).

3. Where can I find assistance with my utility bill?

   The U.S. Department of Health and Human Services' Low Income Home Energy Assistance Program (LIHEAP) provides funding to help eligible households. Local churches, social service organizations, and township trustees may also offer emergency financial assistance.

4. Who should I contact for utility billing questions?

   Call the Jasper Municipal Utilities Business Office at (812) 482-9131 for customer service support.

5. What's the procedure for utility emergencies?

   Contact (812) 482-9131 anytime. During business hours, a customer service representative will assist you. After hours, this number will connect you with the appropriate emergency department.

6. What are the Utility Business Office hours?

   The office operates Monday through Friday from 7:30 AM to 4:00 PM, closing on weekends and holidays. A Night Deposit Box is available at our drive-up window for your convenience.

7. How do I report a street light outage?

   Contact Jasper Electric Distribution at (812) 482-1033 to report street light issues.

8. When are building permits required?

   The City of Jasper requires permits for Industrial, Commercial, Apartment, and Residential construction projects, including accessory buildings, additions, fences, pools, and signs. Visit the City website for more information.

9. Where can I obtain building permits?

   The City offers online forms to complete, print, and bring to City Hall. All other permits, including location development permits, are available in hard copy at City Hall.

10. How can I find my property's zoning designation?

    Consult the Zoning Map to determine your property's classification.

11. Where can I purchase City trash tags?

    Trash tags are available at Jasper City Hall, Jasper Holiday Foods, Jasper Hometown IGA, Circle-A Food Mart, Jasper Marathon, Northside CITGO, Sunset CITGO Station, and Jasper Wal-Mart.

12. How do I obtain recycling containers?

    Contact the Street Department at (812) 482-1130 or Jasper City Hall at (812) 482-4255 regarding recycling bins and lids, which are available for households receiving City trash collection.

13. How do I reserve community facilities?

    Contact Janessa Wagner at the Park & Recreation Department (812) 482-5959 to reserve The Parklands Pavilion, shelter houses, Train Depot, or the Riverwalk gazebo.

14. What's the length of local recreational trails?

    The Jasper Riverwalk extends 2.1 miles from Ruxer Golf Course to 15th Street. The Parklands paved trail is 1.7 miles long, with interconnecting rock paths adding approximately 0.3 miles.