City of Farmers Branch Water Company

As water moves across land surfaces or through underground channels, it dissolves naturally occurring minerals and can pick up substances from animal activity or human development. All municipal water, including bottled varieties, typically contains at least minimal amounts of various contaminants. The presence of these substances doesn't necessarily indicate a health risk.

To ensure tap water safety, the EPA establishes regulations limiting certain contaminants in public water systems, while the FDA sets similar standards for bottled water products. For information about contaminants and potential health effects, residents can call the EPA's Safe Water Hotline at 1.800.426.4791.

Unregulated contaminant monitoring helps the EPA determine prevalence in water supplies and whether future regulation is warranted. Cryptosporidium, a microscopic intestinal parasite found naturally in the environment, can cause gastrointestinal symptoms if ingested. Dallas Water Utilities has monitored for cryptosporidium since 1993, finding it only in untreated water sources, never in treated drinking water.

Lead contamination typically comes from service lines and residential plumbing materials. While Farmers Branch provides quality water, it cannot control plumbing component materials. To minimize potential lead exposure, flush taps for 30 seconds to 2 minutes after water has been sitting. Private testing is available for concerned residents.

The 2017 water loss audit showed approximately 9.05% system loss. Farmers Branch purchases water through an agreement with Dallas, which uses seven surface water sources: Trinity River's Elm Fork, Lakes Ray Roberts, Lewisville, Grapevine, Ray Hubbard, Tawakoni, and Fork. Dallas also holds water rights in Lake Palestine for future needs.

Monthly testing ensures the city's water distribution system—comprising pumps, storage facilities, and pipelines—meets all quality requirements while providing adequate water for both consumption and fire protection.

1. Where does City of Farmers Branch water come from?
   City of Farmers Branch supplies purchased surface water to Farmers Branch, Texas.
2. Does City of Farmers Branch test its tap water?
   Yes. Like every public water system, City of Farmers Branch must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact City of Farmers Branch?
   Call 972-247-3131 or visit 13000 William Dodson Parkway, Farmers Branch, TX 75234, or use the contact options on the utility’s website.
4. Does City of Farmers Branch water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is City of Farmers Branch water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.