Franklin Water Utility Water Company

The Franklin Water Utility delivers treated water to approximately 8,200 customers throughout the community. In 2017, our water quality monitoring identified several contaminants, all of which tested below federal and state regulatory limits.

Each year, we conduct nearly 3,000 tests for approximately 150 potential contaminants. The Wisconsin Division of Natural Resources permits less frequent monitoring for certain substances when their concentrations remain consistently stable. The data presented here reflects testing from 2017, with 2018 results becoming available in our next annual report.

Health Information: Municipal water, including bottled varieties, may contain small amounts of certain contaminants. Their presence doesn't necessarily indicate a health risk. For detailed information about contaminants and potential health effects, contact the EPA Safe Municipal Water Hotline at (800) 426-4791.

Certain populations may be more vulnerable to water contaminants than others. Individuals with compromised immune systems (such as cancer patients undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS, elderly persons, and infants) should consult healthcare providers about their tap water consumption. EPA/CDC guidelines on reducing infection risks from cryptosporidium and other microbial contaminants are available through the Safe Municipal Water Hotline (800-426-4791).

Lead and Copper Information: Franklin Water Utility has never failed any heavy metal testing, including lead. Since our inception, we've maintained strict design standards for our infrastructure. If present, elevated lead levels can pose serious health risks, particularly for pregnant women and young children. Lead exposure may cause developmental delays in children, attention deficits, and learning disabilities. Adults with long-term exposure might develop kidney problems or hypertension.

Lead in municipal water primarily comes from materials in older service lines and household plumbing. While we provide high-quality water, we cannot control the components used in residential plumbing systems. To minimize potential lead exposure, flush your tap for at least 30 seconds (preferably two minutes) after water has been sitting for several hours, especially before using it for drinking or cooking. If concerned, consider water testing. More information is available at www.EPA.gov/safe water/lead. Our most recent lead and copper results date from September 6, 2014.

1. Where does Franklin Water Utility water come from?
   Franklin Water Utility supplies purchased surface water to Franklin, Wisconsin.
2. Does Franklin Water Utility test its tap water?
   Yes. Like every public water system, Franklin Water Utility must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Franklin Water Utility?
   Call 414-425-7500 or visit 9229 W. Loomis Road, Franklin, WI 53132, or use the contact options on the utility’s website.
4. Does Franklin Water Utility water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Franklin Water Utility water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.