
Franklin, Kentucky | Municipal Water Utility Company | Public Service Announcement
Franklin Water Works municipal water may contain several concerning contaminants including p-Dichlorobenzene, Diquat, Total trihalomethanes (TTHMs) and Bromochloroacetic acid, alongside elevated mineral hardness levels. Franklin Water Works supplies municipal water to residents from Surface water sources throughout the county.
What's in your tap water?
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US Public Records
Franklin Water Works Area Details

Area served:
Franklin, Kentucky

Population served:
13676

Water source:
Surface water

Phone:
615-791-3217

Address:
109 3rd Avenue South, Franklin, KY 37064

3date
Contaminants Detected In Franklin, Kentucky
Chlorate; Chromium (hexavalent); Total trihalomethanes (TTHMs); Chromium (hexavalent); Nitrate and nitrite; Antimony Barium; Nitrate; Strontium; Vanad… more

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Franklin Water Works
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by Franklin Water Works
Tested But Not Detected:
1,1,1-Trichloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2-Dibromo-3-chloropropane (DBCP); 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3-Butadiene; 1,4-Dioxane; 2,3,7,8-TCDD (Dioxin); 2,4,5-TP (Silvex); 2,4-D; Alachlor (Lasso); Aldicarb; Aldicarb sulfone; Aldicarb sulfoxide; Aluminum; Arsenic; Asbestos; Atrazine; Benzene; Benzo[a]pyrene; Beryllium; Bromochloromethane; Bromomethane; Cadmium; Carbofuran; Carbon tetrachloride; Chlordane; Chlorodifluoromethane; Chloromethane; Chromium (total); cis-1,2-Dichloroethylene; Cobalt; Cyanide; Dalapon; Di(2-ethylhexyl) adipate; Di(2-ethylhexyl) phthalate; Dichloromethane (methylene chloride); Dinoseb; Diquat; Endothall; Endrin; Ethylbenzene; Ethylene dibromide; Glyphosate; Heptachlor; Heptachlor epoxide; Hexachlorobenzene (HCB); Hexachlorocyclopentadiene; Lindane; Manganese; Mercury (inorganic); Methoxychlor; Molybdenum; Monochlorobenzene (chlorobenzene); Nitrite; o-Dichlorobenzene; Oxamyl (Vydate); p-Dichlorobenzene; Pentachlorophenol; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Picloram; Polychlorinated biphenyls (PCBs); Selenium; Silver; Simazine; Styrene; Tetrachloroethylene (perchloroethylene); Thallium; Toluene; Toxaphene; trans-1,2-Dichloroethylene; Trichloroethylene; Vinyl chloride; Xylenes (total)

What's in your tap water?

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Franklin Water Works
About Us
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For more information on your municipal water, visit the U.S. Environmental Protection Agency:
Franklin Water Works Municipal Water Company and EPAFranklin Water Works Municipal Water Report Info
Franklin, Tennessee combines rich history with contemporary development. Founded in 1799 and named after Benjamin Franklin, this historic city attracts numerous visitors annually to explore Civil War sites including the Battle of Franklin, Carnton, and the Carter House.
In 2009, The National Trust for Historic Preservation recognized Franklin as a Distinctive Destination for providing authentic visitor experiences through its vibrant downtown, cultural diversity, and architectural significance. That same year, the American Planning Association designated downtown Franklin as a Top Ten Great Neighborhood, acknowledging its exceptional historic character and preservation measures that protect Franklin's unique identity amid growth.
Approximately 78,000 residents call Franklin home. In 2017, the U.S. Census ranked it as the eighth fastest-growing city nationwide. The Cool Springs area serves as a commercial and retail hub, hosting numerous Fortune 500 companies. Business Week Magazine named Franklin among the Top 50 Cities to Start a Small Business.
Additional accolades include: 8th Fastest Growing City nationally (U.S. Census 2017), 4th Best Place to Live (Money Magazine 2017), 3rd Safest City in Tennessee (Backgroundchecks.org 2016), Best Southern Town (Garden and Guns Magazine, 2014), and Best Place for Job Seekers (Nerd Wallet 2013).
Downtown Franklin hosts beloved annual events including the Spring Main Street Festival, Fourth of July celebrations, October's PumpkinFest, November's Veterans Day Parade, and December's Dickens of a Christmas. Thousands visit these festivals while enjoying the beautiful 15-square-block historic district with its distinctive shops, restaurants, and Southern hospitality.
Municipal Water Utility Company FAQ

For more information on your municipal water, visit the U.S. CDC:
Franklin Water Works Municipal Water Company and CDCWhy are my ice cubes cloudy?
Commercial ice is agitated during freezing, while home ice typically isn't. Without agitation, numerous ice crystals form, trapping air inside. These crystals distort light rays, creating that cloudy appearance. Additionally, naturally occurring calcium and magnesium minerals in water settle when frozen, often visible floating in your glass as ice melts.
What causes the white ring inside my coffeepot and how can I remove it?
Those white deposits are calcium and magnesium minerals left behind when water evaporates or heats up. You'll notice similar deposits on shower heads and glass shower doors. To remove them:
- Fill teapots or coffee pots with vinegar and let sit overnight
- Soak shower heads in a plastic bowl of vinegar overnight
- Rinse thoroughly after treatment and before use
- For shower doors, prevention works best—wipe down glass with a damp sponge after each shower
What's causing that smell in my water?
- Chlorine: A disinfectant added to kill germs, typically at 0.8-2ppm levels
- MIB/Geosmin: Harmless byproducts from algae in water sources
- Dirty drains: Often mistaken for "smelly" water
To test if the smell is in your water, fill a clean glass and walk away from the tap before smelling it. Usually, the odor isn't in the water itself. Pouring bleach down drains can eliminate bacteria growing in the trap.
What is the pink or black residue in my bathroom?
This pinkish film typically appears during construction or remodeling when airborne Serratia bacteria seek moist environments. The best solution is regular cleaning with chlorine-based products. For toilets, periodically add 3-5 tablespoons of bleach to the tank and flush. Using a disinfectant toilet cake can maintain residual protection.
Why has my water been cut off?
Possible reasons include unpaid bills, water line breaks, or scheduled repairs/construction. For information, call 864-476-3188 during business hours or 864-476-8312 after hours.
Why is my water pressure low?
Check whether the issue affects the entire house or specific areas. Localized pressure issues might indicate plumbing problems requiring a professional. If the pressure drops throughout your home, especially when multiple faucets are in use, report the issue to our office at 864-476-3188 (available 24/7).
Why is my water bill unusually high?
Common causes include running toilets, pipe leaks (visible or underground), or simply increased usage.

Franklin Water Works delivers municipal water services to residents of Franklin and surrounding areas in Kentucky.
Limited Time: Free Water Safety Report for Franklin Water Works.

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