Hopkinsville Water Environmental Authority

In accordance with the Safe Drinking Water Act, Hopkinsville Water Environmental Authority (HWEA) proudly presents our annual Water Quality Report to our customers. This report covers the period from January 1, 2017 through December 31, 2017, and contains mandated EPA language explaining your water quality.

We're pleased to report that HWEA consistently met or exceeded all EPA standards throughout 2017. For additional information about your water supply, please contact us at (270) 887-4147. Our public meetings are held at 7:40 AM on the last Thursday of each month at 401 E. 9th Street in Hopkinsville. For meeting information, call (270) 887-4237.

Some individuals may be particularly vulnerable to water contaminants, including those with compromised immune systems (cancer patients undergoing treatment, organ transplant recipients, people with HIV/AIDS, elderly persons, and infants). These individuals should consult healthcare providers about their drinking water. Guidelines on reducing infection risks are available through the Safe Drinking Water Hotline: 1-800-426-4791.

Water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land or underground, it dissolves natural minerals and can pick up substances from animal and human activities. All water, including bottled water, may contain small amounts of contaminants, though their presence doesn't necessarily indicate a health risk. For more information on contaminants and potential health effects, call the EPA's Safe Drinking Water Hotline: 1-800-426-4791.

Hopkinsville's water comes from three surface water sources: Lake Barkley, North Quarry, and South Quarry. Lake Barkley, created in 1966 by damming the Cumberland River, spans nearly 58,000 acres across Livingston, Lyon, and Trigg counties. The North and South Quarries hold over 1.2 billion and 280 million gallons respectively. HWEA manages withdrawal from these sources by operating pumps at each location, typically pulling water from Lake Barkley to the South Quarry, then to the Moss Water Treatment Plant. On average, HWEA produces 6 million gallons daily for Hopkinsville and Christian County, with peak demand exceeding 8.5 million gallons.

Elevated lead levels can cause serious health problems, especially for pregnant women and young children. Lead in water primarily comes from materials and components associated with service lines and home plumbing.

Frequently Asked Questions

1. When and where are City Council meetings held?
   Regular City Council meetings take place on the first and third Tuesdays of each month at 7:00 PM in the City Council Chambers at City Hall (201 E. Fifth Street).
2. How do I find my City Council representative?
   The city is divided into three wards, each with designated representatives. Visit the City Council page for a map showing ward boundaries and information about each Council Member.
3. What should I do if my property is damaged by city operations?
   Contact Administrative Services at (307) 686-5203. You can also download a claim form, complete it, and submit it to the Finance office on the 3rd floor of City Hall.
4. Can I watch City Council meetings remotely?
   Yes. Meetings are broadcast live on Public Access TV channel 192. Previous meetings can be viewed online with a high-speed internet connection.
5. What do I do if my sewer backs up?
   Call the Wastewater Treatment Plant at (307) 686-5274 between 7:00 AM and 3:00 PM, Monday through Friday. After hours, weekends, and holidays, contact the Police Department at (307) 682-5155 to reach the on-call staff. Wastewater personnel will check the main line; if they determine the blockage is in your service line, you'll need to contact a plumber or drain cleaning service.
6. How do I set up utility services when moving?
   Call Customer Service at (307) 686-5206 to initiate service.
7. Is a deposit required for utility services?
   A $200 deposit is typically required but may be waived with proof of good payment history or a Letter of Credit.
8. Who do I call for billing questions?
   Contact Customer Service at (307) 686-5206 with any billing inquiries.
9. What should I do during a power outage?
   Call Electrical Services at (307) 686-5277 between 7:00 AM and 5:00 PM, Monday through Friday. After hours, contact the Police Department at (307) 682-5155.