Salisbury-Rowan Water Company

Salisbury-Rowan Utilities (SRU) proudly presents this Annual Municipal Water Quality Report. This assessment provides a snapshot of last year's water quality analysis, including details about source water, contents, and regulatory compliance.

Our mission is to deliver safe, reliable water to our community. We continually enhance our treatment processes and protect our water resources through rigorous monitoring and testing. For questions about this report or your water service, please contact Alan Fowler, Chemist at Salisbury-Rowan Utilities: (704) 638-5372.

Our water intake facilities are strategically located at the confluence of the South Yadkin and Yadkin Rivers on the Rowan-Davie-Davidson County borders. The Yadkin-Pee Dee watershed (classified as WS-IV) is North Carolina's second-largest river basin, covering 7,213 square miles with approximately 50% forested land. Precipitation from the eastern Blue Ridge Mountains in Caldwell, Wilkes, and Surry Counties feeds our water supply.

The North Carolina Department of Environmental Quality conducted Source Water Assessment Program evaluations to determine each water source's vulnerability to Potential Contaminant Sources. These reports include detailed maps and susceptibility ratings (High, Moderate, or Low).

Our treatment facility employs Actiflo, an advanced high-rate clarification system, processing an average of 9.7 million gallons daily. We maintain a 28-million-gallon reserve storage for emergency situations. Our treatment process includes adding Micro-Sand, Polymer, and Poly-Aluminum Chloride to initiate coagulation, followed by settlement, filtration, and the addition of Sodium Hypochlorite, Fluoride and Phosphate. Fluoride promotes dental health, while Phosphate minimizes pipe corrosion. Removed solids undergo dewatering before being applied to agricultural land throughout Rowan County.

1. Where does Salisbury-Rowan water come from?
   Salisbury-Rowan supplies surface water to Salisbury, North Carolina.
2. Does Salisbury-Rowan test its tap water?
   Yes. Like every public water system, Salisbury-Rowan must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Salisbury-Rowan?
   Call 704-638-5270 or visit 132 North Main Street, Salisbury, NC 28144, or use the contact options on the utility’s website.
4. Does Salisbury-Rowan water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Salisbury-Rowan water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.