West Bend Waterworks Water Company

HEALTH INFORMATION REGARDING TAP WATER
Tap water, including water used in infant formula, typically contains at least small amounts of certain contaminants. The presence of these substances doesn't necessarily indicate a health risk. For additional details about contaminants and potential health effects, contact the EPA's safe water hotline (1-800-426-4791).

VULNERABLE POPULATIONS
Some individuals may be more vulnerable to water contaminants than the general population. People with compromised immune systems—such as cancer patients undergoing chemotherapy, organ transplant recipients, individuals with HIV/AIDS, elderly persons, and infants—face heightened infection risks. These individuals should seek advice about drinking water from their healthcare providers. Guidelines from the EPA/CDC on reducing infection risks from cryptosporidium and other microbial contaminants are available through the EPA's safe water hotline (1-800-426-4791).

EDUCATIONAL INFORMATION ON WATER SOURCES
Water sources—both tap water and bottled water—include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels across land or through ground, it dissolves naturally occurring minerals and, in some cases, radioactive materials. It can also pick up substances resulting from animal or human activities.

POTENTIAL CONTAMINANT CATEGORIES INCLUDE:

• Microbial contaminants like viruses and bacteria from sewage treatment plants, septic systems, agricultural operations, and wildlife
• Inorganic contaminants such as salts and metals occurring naturally or from urban runoff, industrial discharges, oil/gas production, mining, or farming
• Pesticides and herbicides from agriculture, urban runoff, and residential use
• Organic chemical contaminants including synthetic and volatile organic compounds from industrial processes, petroleum production, gas stations, urban runoff, and septic systems
• Radioactive contaminants occurring naturally or resulting from oil/gas production and mining

EPA regulations limit contaminant levels in public water systems to ensure drinking water safety. FDA regulations establish similar protections for bottled water.

1. Where does West Bend Waterworks water come from?
   West Bend Waterworks supplies groundwater to West Bend, Wisconsin.
2. Does West Bend Waterworks test its tap water?
   Yes. Like every public water system, West Bend Waterworks must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact West Bend Waterworks?
   Call 715-359-2876 or visit 5500 Schofield Avenue, Weston, WI 54476, or use the contact options on the utility’s website.
4. Does West Bend Waterworks water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is West Bend Waterworks water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.