Alderwood Water Districk

Alderwood Water Districk Municipal Water Report Info

The Wise County Public Service Authority (PSA) was established on September 9, 1969 to provide water and wastewater utilities to Wise County residents. Operating under the Virginia Water & Waste Authorities Act, the PSA is governed by an eight-member Board of Directors appointed by the Wise County Board of Supervisors.

Most PSA customers receive water from the Carfax Regional Water Treatment Plant, which can process up to 2.0 million gallons daily. Residents north and east of Pound may receive water from Pound's water plant or the John Flannigan water plant. The PSA maintains an extensive distribution network throughout Wise County, serving residents outside city and town boundaries with over 300 miles of water lines (2" to 14"), 13 booster pump stations, and 16 water tanks.

Currently serving over 4500 water customers, the PSA also supplies water to portions of Dickenson County and can provide water to most Wise County towns and the City of Norton when needed. Additionally, the PSA supplies raw water to the Virginia City Dominion Hybrid Power Plant for cooling purposes.

The PSA provides wastewater services to approximately 800 customers, with recent service expansions to additional areas. The authority primarily handles collection services (except for Exeter and Imboden), while treatment is managed by other entities including Coeburn-Norton-Wise Regional Wastewater Authority, Town of Pound, and Town of Big Stone Gap. Service areas include Stephens/Guest River section, Hurricane Rd area, Josephine area near Norton, Hamiltontown/Esserville area near Wise, and various coal camps around Appalachia.