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Chesapeake, Virginia | Municipal Water Utility Company | Public Service Announcement
Residents receiving water from City of Chesapeake-South Norfolk System may experience quality concerns due to contaminants like Chlorate and Chromium (hexavalent), while also dealing with elevated water hardness levels. City of Chesapeake-South Norfolk System provides your community with municipal water sourced from Purchased surface water.
What's in your tap water?
Free Water Safety Report for City of Chesapeake-South Norfolk System. (limited time offer)
US Public Records
City of Chesapeake-South Norfolk System Area Details
Area served:
Chesapeake, Virginia
Population served:
35536
Water source:
Purchased surface water
Phone:
757-382-2489
Address:
306 Cedar Road, Chesapeake, VA 23322
Contaminants Detected In Chesapeake, Virginia
Chlorate; Chromium (hexavalent); Total trihalomethanes (TTHMs); Bromodichloromethane; Monochloroacetic acid; Dichloroacetic acid; Trichloroacetic acid… more
Free Water Safety Report for City of Chesapeake-South Norfolk System. (limited time offer)
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
US Public Records
City of Chesapeake-South Norfolk System
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by City of Chesapeake-South Norfolk System
Tested But Not Detected:
1,1-Dichloroethane; 1,2,3-Trichloropropane; 1,3-Butadiene; 1,4-Dioxane; Bromochloromethane; Bromomethane; Chlorodifluoromethane; Chloromethane; Chromium (total); Cobalt; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Vanadium
What's in your tap water?
Discover which contaminants exceed Legal and Health Guidelines in your water supply.
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
US Public Records
City of Chesapeake-South Norfolk System
About Us
For more Virginia resources & information
Virginia Water Utility Companies
Chesapeake residents benefit from a diverse water supply system that includes two treatment facilities and partnerships with Norfolk and Portsmouth. The Northwest River Water Treatment Plant processes up to 10 million gallons daily from the Northwest River and four brackish groundwater wells, utilizing both conventional treatment methods and reverse osmosis technology. This facility primarily serves areas south of Providence Road.
Since April 2006, the Lake Gaston Water Treatment Plant has provided 8 million gallons daily using advanced ultrafiltration technology. Currently processing raw water purchased from Norfolk, this plant will eventually treat Chesapeake's water from Lake Gaston, ensuring water needs are met beyond 2040.
Residents in Indian River and South Norfolk (northwest of Providence Road) receive Norfolk-treated water, while Western Branch customers receive Portsmouth-treated water. These high-quality sources meet or exceed Safe Drinking Water Act standards. Cavalier Industrial Park, Camelot, and Brentwood now receive water from both treatment plants.
The Western Branch wells include Wells #1 and #3 plus an Aquifer Storage and Recovery well. These provide natural fluoridation for Lake Gaston treated water. Additionally, Aqua Virginia serves approximately 526 customers in Norfolk Highlands (customer service: 877-987-2782).
For more information on your municipal water, visit the U.S. Environmental Protection Agency:
City of Chesapeake-South Norfolk System Municipal Water Company and EPACity of Chesapeake-South Norfolk System Municipal Water Report Info
Protecting your family begins with emergency preparedness before crisis strikes. Start by gathering everyone to discuss what to do in various emergency scenarios. When disaster occurs, your immediate concerns will likely be: Where are my family members? Are they safe? How do we reach safety?
Since emergencies can happen without warning, knowing your family's location and maintaining communication is crucial. Plan ahead by discussing different scenarios with your family:
- What actions should we take during a fire, hurricane, flood, or tornado?
- Where will we reunite if separated?
- Who should serve as our emergency contacts?
- Where would we evacuate to if necessary?
- What if our home becomes uninhabitable?
When discussing these plans with children, consider their comprehension level and provide age-appropriate information.
Municipal Water Utility Company FAQ
For more information on your municipal water, visit the U.S. CDC:
City of Chesapeake-South Norfolk System Municipal Water Company and CDC- Where does City of Chesapeake-South Norfolk System water come from?
City of Chesapeake-South Norfolk System supplies purchased surface water to Chesapeake, Virginia. - Does City of Chesapeake-South Norfolk System test its tap water?
Yes. Like every public water system, City of Chesapeake-South Norfolk System must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website. - How do I contact City of Chesapeake-South Norfolk System?
Call 757-382-2489 or visit 306 Cedar Road, Chesapeake, VA 23322, or use the contact options on the utility’s website. - Does City of Chesapeake-South Norfolk System water contain lead?
Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records. - Is City of Chesapeake-South Norfolk System water hard?
Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.
City of Chesapeake-South Norfolk System provides municipal water services to the residents of Chesapeake and Chesapeake, Virginia.
For a Limited Time - Get the City of Chesapeake-South Norfolk System Official Local Water Analysis Report for Free.
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
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