City of Coeur D Alene Water Company

To ensure customer safety, the City treats water at each source with chlorine disinfectant. A small chlorine residual remains to protect water as it travels through distribution pipes to homes. This residual is harmless to humans and pets.

The City does not add fluoride to the municipal water supply. Residents with special health concerns should note that some individuals may be more vulnerable to contaminants than the general population.

Immune-compromised individuals, including those undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS, elderly residents, and infants may face increased infection risks. These individuals should seek medical advice about their water consumption options.

Water sources (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels across land surfaces or through ground layers, it dissolves naturally occurring minerals and can pick up substances from animal presence or human activities.

To ensure tap water safety, the EPA establishes regulations limiting certain contaminant levels in public water systems. Similarly, FDA regulations create safety standards for bottled water products, providing equivalent public health protection.

1. Where does City of Coeur D Alene water come from?
   City of Coeur D Alene supplies groundwater to Coeur D Alene, Idaho.
2. Does City of Coeur D Alene test its tap water?
   Yes. Like every public water system, City of Coeur D Alene must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact City of Coeur D Alene?
   Call 208-769-2300 or visit 710 E. Mullan Ave, Coeur D'Alene, ID 83814, or use the contact options on the utility’s website.
4. Does City of Coeur D Alene water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is City of Coeur D Alene water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.