City of Moss Point

The City of Moss Point is committed to providing essential water services to our community while maintaining transparency about water quality issues that may affect residents.

1. How may we pay our Utility bill? There is a drop box located inside City Hall's front door, placed at 6221 Merle Hay Road, which is open 24 hours a day, 7 days a week. You may also pay by automatic withdrawal from your checking or savings account. The ACH form (PDF) is on the City of Johnston's website. You can also mail your payment to: Johnston Water Department, PO Box 410, Johnston, IA 50131. You may also email your payment information, or fax to 515-278-2033. The Hy-Vee customer service desk takes payments. Pay at Price Chopper on a check-free system at the customer service desk. Stop by the Water Department counter at City Hall and pay in person by cash or check.
2. Does the City spray for mosquitoes? If so, when and for how long? The city sprays for mosquitoes on Thursday nights in the midnight, from the beginning of mosquito season through the end.
3. What are Johnston's current Utility rates? Click here to see Johnston's current utility fees (PDF).
4. How can we get our garbage and recycling bin fixed if damaged lid or cracked? If your garbage can is damaged or cracked, please call Waste Management at 515-265-5267 to let them know what is wrong. They will come out within three to five business days to repair or switch out your bin. Please place your bin where they can see it from the street. For damaged recycling containers, call Metro Waste Authority at 515-244-7336 to let them know what is wrong. They will come out within three to five business days to repair or switch it out. Please place your bin where they can see it from the street.
5. Why is my utility bill high this month? A high utility bill could indicate you have a water leak. Leaks can account for 10,000 gallons of water wasted in the home each year. Ten percent of homes have leaks that waste 90 gallons or more per day. Please read this pamphlet that can help you discover a leak in your home (PDF). You may also call in to the Water Department, at 515-278-2344, to have them look up your daily usage. The report may be e-mailed to you for reference on which days were high.
6. My garbage was missed. Whom should I call? Call Waste Management at 515-265-5267 to let them know you were missed for your garbage pick-up day.
7. My recycling and compost were missed. Whom should I call? Call Metro Waste Authority at 515-244-7336 to let them know you were missed.