Henderson-Kerr Lake Reg Water Water Company

Henderson-Kerr Lake Regional Water System customers benefit from an abundant surface water supply from Kerr Lake. Delivering quality tap water involves much more than simply pumping water through pipes. Water treatment is a complex, meticulous process.

Since municipal water is strictly regulated by state and federal laws, water treatment operators must be licensed and undergo extensive training before becoming fully qualified. Our certified water professionals understand a diverse range of subjects including mathematics, biology, chemistry, and physics.

Their daily responsibilities include:

• Operating and maintaining purification equipment
• Monitoring meters, gauges, and operational conditions
• Conducting and evaluating water quality tests
• Maintaining optimal water chemistry
• Applying data to determine treatment requirements and concentration levels
• Documenting test results for regulatory agencies
• Serving the community through education and outreach

The next time you turn on your tap, consider the skilled professionals behind every drop. Our treatment process involves several steps: First, raw water is drawn from our source and sent to an aeration tank for iron oxidation. The water then flows to a mixing basin where poly aluminum chloride and soda ash are added, causing small particles to form "floc" which settles for removal. Chlorine is added for initial disinfection, followed by filtration through layers of coal and silicate sand to remove suspended particles. Additional chlorine provides protection against remaining bacteria, with careful monitoring to balance safety and taste. Finally, soda ash (for pH adjustment), fluoride (for dental health), and corrosion inhibitors (to protect pipes) are added before distribution to homes and businesses.

Do I need to connect to the Township water supply if I have private property?

Grand Blanc Township's public water system serves over 18,000 residents with high-quality municipal water sourced from the City of Detroit's Port Huron intake and treatment facility. Many areas of the Township aren't connected to municipal water and rely on private wells approved by the Genesee County Health Department.

Important policies regarding water connections:

1. Where does Henderson-Kerr Lake Reg Water water come from?
   Henderson-Kerr Lake Reg Water supplies surface water to Henderson, North Carolina.
2. Does Henderson-Kerr Lake Reg Water test its tap water?
   Yes. Like every public water system, Henderson-Kerr Lake Reg Water must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Henderson-Kerr Lake Reg Water?
   Call 252-430-5700 or visit 134 Rose Avenue, Henderson, NC 27536, or use the contact options on the utility’s website.
4. Does Henderson-Kerr Lake Reg Water water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Henderson-Kerr Lake Reg Water water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.

These policies promote public health and ensure reliable water service to businesses and multi-unit residential communities. For more information, contact the Township DPW at (810) 424-2460 or email Lajewski@twp.Grand-blanc.Mi.Us or Sears@twp.Grand-blanc.Mi.Us.