
Shelby, North Carolina | Municipal Water Utility Company | Public Service Announcement
The local tap water in City of Shelby may potentially be affected by various contaminants including but not limited to Hexadecanoic acid, Paraquat and 1,2-Dichloropropane, while also dealing with elevated levels of water hardness. City of Shelby serves residents with municipal water sourced primarily from Surface water supplies.
What's in your tap water?
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City of Shelby Area Details

Area served:
Shelby, North Carolina

Population served:
21405

Water source:
Surface water

Phone:
704-484-6866

Address:
300 South Washington Street, Shelby, NC 28151

3date
Contaminants Detected In Shelby, North Carolina
Bromodichloromethane; Chloroform; Chromium (hexavalent); Dibromochloromethane; Dichloroacetic acid; Total trihalomethanes (TTHMs); Trichloroacetic aci… more

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US Public Records
City of Shelby
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by City of Shelby
Tested But Not Detected:
1,1,1-Trichloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2-Dibromo-3-chloropropane (DBCP); 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3-Butadiene; 1,4-Dioxane; 2,4,5-TP (Silvex); 2,4-D; Alachlor (Lasso); Antimony; Arsenic; Asbestos; Atrazine; Benzene; Benzo[a]pyrene; Beryllium; Bromochloromethane; Bromoform; Bromomethane; Cadmium; Carbofuran; Carbon tetrachloride; Chlordane; Chlorodifluoromethane; Chloromethane; Chromium (total); cis-1,2-Dichloroethylene; Cobalt; Cyanide; Dalapon; Di(2-ethylhexyl) adipate; Di(2-ethylhexyl) phthalate; Dibromoacetic acid; Dichloromethane (methylene chloride); Dinoseb; Endrin; Ethylbenzene; Ethylene dibromide; Heptachlor; Heptachlor epoxide; Hexachlorobenzene (HCB); Hexachlorocyclopentadiene; Lindane; Manganese; Mercury (inorganic); Methoxychlor; Molybdenum; Monobromoacetic acid; Monochloroacetic acid; Monochlorobenzene (chlorobenzene); Nitrite; o-Dichlorobenzene; Oxamyl (Vydate); p-Dichlorobenzene; Pentachlorophenol; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Picloram; Polychlorinated biphenyls (PCBs); Selenium; Simazine; Styrene; Tetrachloroethylene (perchloroethylene); Thallium; Toluene; Toxaphene; trans-1,2-Dichloroethylene; Trichloroethylene; Vinyl chloride; Xylenes (total)

What's in your tap water?

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City of Shelby
About Us
The City of Shelby takes immense pride in delivering high-quality municipal water to its residents. This annual water quality report outlines our water source, presents testing results, and provides essential information about your tap water and health implications.
Shelby officials will immediately notify residents if any water quality concerns arise. We're pleased to demonstrate how we've consistently exceeded water-quality standards! Our commitment remains providing safe, reliable water while keeping you informed of our ongoing efforts.
Water Source: Shelby's municipal water comes from the First Broad River flowing along the city's western edge. We're permitted to withdraw up to 18 million gallons daily (MGD) from this source, with the ability to utilize the Broad Water as a secondary backup supply for up to 9 MGD.
Treatment Process: Our water treatment facility at 801 West Grover Street transfers river water into three on-site reservoirs with a three-day raw water storage capacity. The plant, built in 1953 and upgraded in 1994, can produce 12 MGD.
The treatment process includes adding caustic soda to adjust pH and aluminum sulfate (alum) to coagulate particles. Water then flows through settling basins where heavier contaminants are removed, followed by filtration to trap remaining particles. We add chlorine to prevent bacterial growth and fluoride to support dental health. Our distribution network includes 221 miles of water lines and four above-ground storage tanks.
Staff continuously conduct tests at the plant and throughout the distribution system to ensure water quality. We routinely monitor for over 150 contaminants in accordance with Federal and local regulations. The tables in our report show contaminants detected during January-December 2017.
Both regulated and unregulated contaminants are listed, including each substance's name, maximum allowed level (MCL), public health goals, detected amounts, likely contamination sources, and measurement units. Unregulated contaminants are those without established EPA drinking water standards, monitored to help determine if future regulation is warranted.
The presence of certain contaminants doesn't necessarily indicate a health risk. Some substances are monitored less frequently as their concentrations rarely change year to year.
Key Definitions:
- Maximum Contaminant Level (MCL): The highest level of a contaminant permitted in drinking water.
- Maximum Contaminant Level Goal (MCLG): The contaminant level below which no known or expected health risks exist, allowing for a safety margin.

For more information on your municipal water, visit the U.S. Environmental Protection Agency:
City of Shelby Municipal Water Company and EPACity of Shelby Municipal Water Report Information
The Historic Shelby Foundation has been the primary catalyst for preserving Cleveland County's architectural heritage since 1982. Despite limited resources and volunteer-based operations, the Foundation has achieved remarkable success through various initiatives:
- Development of National Register Historic Districts
- Preservation of Sunset Cemetery
- Leadership in Shelby's Main Street revitalization program
- Historic tax credit assistance
- Support for historic inventory projects
Historic Shelby has collaborated closely with Preservation North Carolina to place protective covenants on several landmark buildings including the Bankers House, El Nido, Masonic Temple, and Dr. Victor McBrayer house. Recently, they received recognition from Preservation North Carolina and the North Carolina Department of Commerce for orchestrating the adaptive reuse of the McMurry-Moore House, a 1923 Colonial Revival structure, into offices for the Cleveland County Partnership for Children.
The organization has also been instrumental in establishing numerous National Register Historic Districts. Visit the Historic Shelby Foundation website to learn more about preserving Shelby's historical heritage.
Municipal Water Utility Company FAQ

For more information on your municipal water, visit the U.S. CDC:
City of Shelby Municipal Water Company and CDCHow Do I...
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City of Shelby provides municipal water services to the residents of Shelby and Shelby, North Carolina.
Free Water Safety Report for City of Shelby. (limited time offer)

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