Jacksonville Waterworks

We're pleased to present this year's Annual Municipal Water Quality Report. This document outlines the quality of water and services we deliver to you daily. Our primary goal is providing safe, reliable water, and we encourage you to understand our ongoing efforts to improve treatment systems and protect our valuable water resources.

Our Water Sources: Jacksonville Water Works draws from twelve wells in the Quaternary System Aquifer. We also purchase water from Central Arkansas Water, which uses surface water from Lake Winona and Lake Maumelle. Both lakes supply Jackson Reservoir in Little Rock, with water treatment occurring at the Jack H. Wilson and Ozark Point facilities. Additionally, we purchase from Lonoke-White Public Water Authority, which sources from Greer's Ferry Lake.

Water Safety Assessment: The Arkansas Department of Health has completed Source Water Vulnerability Assessments for our system. These evaluations rate our water sources from low to high susceptibility to contamination, providing valuable information for developing source water protection plans. Assessment summaries are available upon request.

Potential Contaminants: As water travels across land or underground, it dissolves naturally-occurring minerals and can pick up substances from animal or human activities. These may include:

• Microbial contaminants from sewage treatment, septic systems, agriculture, and wildlife
• Inorganic contaminants like salts and metals (natural or from urban runoff, wastewater, oil/gas production)
• Pesticides and herbicides from agriculture, urban runoff, and residential uses
• Organic chemical contaminants from industrial processes, petroleum production, gas stations
• Radioactive contaminants that occur naturally or result from energy production

Health Considerations: All municipal water, including bottled water, may contain small amounts of contaminants. This doesn't necessarily indicate health risks, though some people may be more vulnerable. Those with compromised immune systems (cancer patients, transplant recipients, HIV/AIDS patients, elderly, infants) should consult healthcare providers about their drinking water. For more information about contaminants and potential health effects, call the EPA's Safe Drinking Water Hotline: 1-800-426-4791.

Lead Awareness: Elevated lead levels can cause serious health problems, especially for pregnant women and young children. Lead typically comes from materials in service lines and home plumbing. While we provide high-quality water, we can't control the components used in your plumbing. If your water has been sitting for hours, reduce potential lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. For concerns about lead, consider water testing. Information is available from the Safe Drinking Water Hotline or at http://www.Epa.Gov/safewater/lead.

Learn More: For questions about this report or your water utility, contact Shane Johnson, Production Supervisor, at 501-982-1088. We want our valued customers informed about their water utility. To learn more, attend our regularly scheduled meetings held on the fourth Wednesday of each month at midnight in the Conference Room at 1900 Marshall Road in Jacksonville.

FAQs Search Categories

1. When are Town Council Meetings held?
2. What services are available to community groups?
3. Who is required to obtain a Business License?
4. Do I need a permit to work within the Town's right-of-way?
5. When is a Building permit required?
6. How long can I park on the street?
7. What is the schedule for Street Sweeping?

To learn more, please access our complete FAQ database.