Kaukauna Utilities Water Company

You can help conserve water and reduce your utility bills by becoming more aware of your household's water usage patterns. Simple conservation isn't complicated. Here are some practical tips:

• Dishwashers consume approximately 15 gallons per cycle regardless of load size. Maximize efficiency by running only full loads.
• Turn off faucets while brushing teeth to prevent unnecessary waste.
• Inspect all household faucets for leaks. Even a minor drip can waste 15-20 gallons daily. Fixing it saves nearly 6,000 gallons annually.
• Check toilets for leaks by adding food coloring to the tank and watching if color appears in the bowl within minutes. An invisible toilet leak can waste up to 100 gallons daily. Repairs save over 30,000 gallons yearly.
• Use your water meter to detect hidden leaks by turning off all water-using fixtures and checking if the meter changes after 15 minutes.

The Department of Natural Resources has conducted comprehensive tests for all municipal water sources statewide. These assessments determine each water supply's vulnerability to potential contaminant sources and establish susceptibility ratings. The Kaukauna utility system shows vulnerability to volatile organic compounds, nitrate, beryllium, and microbes. The system has Moderate susceptibility to synthetic organic compounds (SOCs) and Low susceptibility to ethylene dibromide (EDB). For additional source water assessment information, contact Jeff Helmuth at (608) 266-5234.

1. Where does Kaukauna Utilities water come from?
   Kaukauna Utilities supplies groundwater to Kaukauna, Wisconsin.
2. Does Kaukauna Utilities test its tap water?
   Yes. Like every public water system, Kaukauna Utilities must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Kaukauna Utilities?
   Call 920-766-5721 or visit 777 Island Street, Kaukauna, WI 54130, or use the contact options on the utility’s website.
4. Does Kaukauna Utilities water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Kaukauna Utilities water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.