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855-683-8488
Lancaster, Ohio | Municipal Water Utility Company | Public Service Announcement
The local municipal water supply in Lancaster City PWS may contain concerning contaminants including m- & p-Xylene, Chromium (total) and Di(2-ethylhexyl) adipate, alongside elevated levels of water hardness. Lancaster City PWS delivers municipal water to residents sourced from local Groundwater reserves.
What's in your tap water?
Free Official Water Safety Report for Lancaster City PWS!
US Public Records
Lancaster City PWS Area Details
Area served:
Lancaster, Ohio
Population served:
40739
Water source:
Groundwater
Phone:
740-687-6631
Address:
225 N. Memorial Dr, Lancaster, OH 43130
3date
Contaminants Detected In Lancaster, Ohio
Bromodichloromethane; Chloroform; Dibromochloromethane; Dichloroacetic acid; Total trihalomethanes (TTHMs); Bromodichloromethane; Arsenic; Barium; Flu… more
Free Official Water Safety Report for Lancaster City PWS!
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
US Public Records
Lancaster City PWS
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by Lancaster City PWS
Tested But Not Detected:
1,1,1,2-Tetrachloroethane; 1,1,1-Trichloroethane; 1,1,2,2-Tetrachloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,1-Dichloropropene; 1,2,3-Trichlorobenzene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2,4-Trimethylbenzene; 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3,5-Trimethylbenzene; 1,3-Butadiene; 1,3-Dichloropropane; 1,3-Dichloropropene; 2,2-Dichloropropane; Alachlor (Lasso); Antimony; Atrazine; Benzene; Beryllium; Bromobenzene; Bromochloromethane; Bromomethane; Cadmium; Carbon tetrachloride; Chlorate; Chlorodifluoromethane; Chloroethane; Chloromethane; Chromium (hexavalent); Chromium (total); cis-1,2-Dichloroethylene; cis-1,3-Dichloropropene; Cobalt; Cyanide; Dibromomethane; Dichlorodifluoromethane; Dichloromethane (methylene chloride); Ethylbenzene; Glyphosate; Hexachlorobutadiene; Isopropylbenzene; m-Dichlorobenzene; Mercury (inorganic); Monobromoacetic acid; Monochloroacetic acid; Monochlorobenzene (chlorobenzene); MTBE; n-Butylbenzene; n-Propylbenzene; Naphthalene; Nitrite; o-Chlorotoluene; o-Dichlorobenzene; p-Chlorotoluene; p-Dichlorobenzene; p-Isopropyltoluene; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Radium; combined (-226 & -228); Radium-228; sec-Butylbenzene; Selenium; Simazine; Styrene; tert-Butylbenzene; Tetrachloroethylene (perchloroethylene); Thallium; Toluene; trans-1,2-Dichloroethylene; Trichloroethylene; Trichlorofluoromethane; Vanadium; Vinyl chloride; Xylenes (total)
What's in your tap water?
Discover which contaminants exceed Legal and Health Guidelines in your water.
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US Public Records
Lancaster City PWS
About Us
The Lancaster Water Treatment Plants source their water from wells adjacent to the treatment facilities. The North Plant draws from the Hocking River Valley Aquifer through wells in the Miller Recreation area, while the South Plant extracts from four wells in the same aquifer.
According to Ohio EPA assessments, Lancaster's groundwater source has a high susceptibility to contamination due to known hydrogeological conditions. However, there's currently no evidence that water quality has been compromised. The North Wellfield has provided reliable, clean water since 1932, and the South facility ensures Lancaster's water needs are well-supported.
Like all municipal water, Lancaster's supply may contain trace amounts of some contaminants, though this doesn't necessarily indicate a health risk. Immune-compromised individuals, including those undergoing chemotherapy, organ transplant recipients, HIV/AIDS patients, elderly, and infants may be particularly vulnerable to certain contaminants.
If concerned about lead exposure, residents can minimize risk by flushing taps for 30 seconds to 2 minutes after water has been sitting. Information about testing is available through the Safe Drinking Water Hotline. Certain radioactive minerals in water, including alpha emitters and radium 226/228, may increase cancer risk if consumed above MCL levels over many years.
For more information on your municipal water, visit the U.S. Environmental Protection Agency:
Lancaster City PWS Municipal Water Company and EPALancaster City PWS Municipal Water Report Info
Early Lancaster residents relied on cisterns, shallow wells, and streams for water. The first city water system was likely established around 1879, pumping from the Hocking River. The modern water infrastructure began in 1925 with the Miller Park wellfield construction, water plant, reservoir, and central distribution network.
As Lancaster expanded, so did its water system, which now supplies high-quality water from two treatment plants across seventeen square miles through storage tanks and distribution lines. The system provides excellent fire protection through adequate fire flow capacity and water storage reserves.
Though Lancaster's abundant water source protects against shortages, 21st-century challenges remain, including water quality issues related to nutrients, pathogens, pharmaceuticals, and wellhead protection.
Municipal Water Utility Company FAQ
For more information on your municipal water, visit the U.S. CDC:
Lancaster City PWS Municipal Water Company and CDC- How can I get account information or ask about my bill? Contact Customer Service Representatives at 215-855-3617 and press 3 for direct connection to Customer Service.
- Can I pay my bill online? Yes, you can pay using Discover, MasterCard, or VISA credit/debit cards or E-check. You can opt for E-Billing to receive email notifications instead of paper bills. Register on our website to access this feature.
- Is phone payment available? Yes, dial 215-855-3617 and press 4. Have your twelve-digit account number ready when calling.
- Can my payment be automatically withdrawn from my bank account? Yes, customers can set up automatic withdrawals from checking or savings accounts through ACH.
- Where can I find current water rates? Rate information is available in the Rates Section of the website.
- What are the itemized charges on my bill? Click the explanation link for details on all charges.
- How do I interpret my water bill? Detailed instructions are available by clicking the reading guide link.
- Am I responsible for my tenant's water bills? Property owners remain responsible for all water charges incurred by tenants. While owners can include utility payment in rental agreements, they remain liable for any unpaid balances.
Lancaster City PWS provides municipal water services to the residents of Lancaster and surrounding areas in Ohio.
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US Public Records
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