Marlborough DPW Water Div.

Marlborough DPW Water Div. Municipal Water Report Info

The Water & Sewer Division of Marlborough's Department of Public Works is committed to providing residents with municipal water and sewage collection services that are cost-effective, environmentally responsible, and compliant with EPA and DEP standards.

The Water & Sewer Billing Office manages invoices for all water and sewer customers on a structured schedule, addressing account issues as they arise. This office handles billing for the city's 11,000 water distribution and wastewater collection customers. Usage calculations come from field meter readings or department estimates. Commercial customers receive monthly bills while residential accounts are billed quarterly, resulting in approximately 48,000 invoices annually. Services include processing billing inquiries, property ownership changes, final bills for property transfers, and new account setup.

Marlborough's legislative authority rests with the City Council, composed of 11 members - seven Ward Councilors elected from individual wards by qualified ward residents, and four At-Large members elected by qualified citizens citywide. One member is annually elected to serve as City Council President. Councilors serve two-year terms alongside the Mayor, who serves as the City's Chief Executive Officer.

Under Marlborough's Plan B Charter, the City Council is tasked with enacting legislation, reviewing annual operating budgets, confirming mayoral appointments, and providing necessary balance to executive government functions. The Council remains dedicated to establishing municipal governance that emphasizes prudent tax expenditures and reasonable legislation.