Orem City Water System Water Company

Flowing water, including bottled varieties, naturally contains small amounts of various contaminants. The presence of these substances doesn't necessarily indicate a health risk. National Primary Municipal Water Regulations (NPMWRs) are legally enforceable standards applying to public water systems that protect public health by limiting specific contaminant levels. Orem follows these regulations strictly in its water treatment processes.

The FDA has established similar limits for bottled water products. Some individuals may have greater sensitivity to water contaminants than the general population. The Safe Municipal Water Act, first passed in the mid-1970s and amended in 1986 and 1996, established important protective standards. The EPA and Utah State Department of Health set quality standards requiring water suppliers to monitor and address potentially harmful substances.

These standards specifically relate to health impacts based on a person consuming two liters (about two quarts) of water daily for seventy years. Orem utilizes diverse sources for its water supply: approximately 60% comes from surface water sources (Provo River, Deer Creek Reservoir, and Jordanelle Reservoir), while 40% originates from groundwater sources. All surface water undergoes treatment (filtration and disinfection) at the Don A. Christiansen Regional Water Treatment Plant operated by Central Utah Water Conservancy District.

The groundwater sources include nine deep wells throughout the city that pump from underground aquifers, providing 25% of Orem's water. Two mountain springs in Provo Canyon contribute another 15%. Groundwater from wells and springs is naturally pure enough to not require treatment. All water sources can blend within the distribution system. In 2017, Orem delivered over 8.8 billion gallons of fresh, safe water to its customers.

1. Where does Orem City Water System water come from?
   Orem City Water System supplies purchased surface water to Orem, Utah.
2. Does Orem City Water System test its tap water?
   Yes. Like every public water system, Orem City Water System must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Orem City Water System?
   Call 801-229-7000 or visit 56 N. State St., Orem, UT 84057, or use the contact options on the utility’s website.
4. Does Orem City Water System water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Orem City Water System water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.