Quantico Marine Base-Mainside

Quantico Marine Base-Mainside Municipal Water Report Info

The Prince William County Service Authority stands as the regional leader in delivering clean water and superior service to a large and steadily growing metropolitan population. We've earned national recognition as a model for excellence, sustainability, industry best practices and environmental stewardship.

Our consistently high quality, reliability and customer satisfaction levels—combined with financially and environmentally sustainable operations, engineering expertise and effective utilization of cutting-edge technology—have established our leadership position both in the community and across the utility industry.

The Service Authority has gained the trust of customers, government officials, developers and other community partners through affordable and efficient solutions, construction expertise and a collaborative approach to projects and problem-solving. We measure success through performance metrics, including top independent ratings for customer service, regulatory compliance and safety standards.

Chartered by county and state government in 1983 to operate as an independent agency, we balance our civic responsibilities with a data-driven, business-oriented culture of accountability to ensure every dollar is spent wisely and in the best interest of our customers and community.

The Service Authority maintains rigorous standards for safety and reliability that exceed typical requirements for water utilities in the region. Our success in meeting these challenging standards has earned us some of the industry's highest performance ratings, including 100% regulatory compliance for consecutive years at the H.L. Mooney Advanced Water Reclamation Facility, 99.999% reliability for water and sewer service, and 90% satisfaction on annual independent customer surveys.

Our infrastructure encompasses over 2,200 miles of pipeline handling up to 56 million gallons of water daily and 43 million gallons of wastewater. Maintenance crews work continuously while focusing on upgrading system components dating back to the 1970s. We carefully balance rate setting to maintain affordability while ensuring funding for essential system improvements.