
Urbandale, Iowa | Municipal Water Utility Company | Public Service Announcement
Urbandale Water Utility's community water supply may be contaminated with several concerning substances including 1,1,2-Trichloroethane, 1,2-Dichloroethane and Dacthal, alongside notably elevated water hardness levels. The utility provides residents with municipal water sourced from purchased surface water supplies that require treatment before distribution.
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Urbandale Water Utility Area Details

Area served:
Urbandale, Iowa

Population served:
39641

Water source:
Purchased surface water

Phone:
515-278-3940

Address:
3720 86th Street, Urbandale, IO 50322

3date
Contaminants Detected In Urbandale, Iowa
Bromodichloromethane; Chloroform; Chromium (hexavalent); Dibromochloromethane; Dichloroacetic acid; Total trihalomethanes (TTHMs); Nitrate; Bromodichl… more

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Urbandale Water Utility
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by Urbandale Water Utility
Tested But Not Detected:
1,1-Dichloroethane; 1,2,3-Trichloropropane; 1,3-Butadiene; 1,4-Dioxane; Bromochloromethane; Bromomethane; Chlorodifluoromethane; Chloromethane; Cobalt; Monobromoacetic acid; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA)

What's in your tap water?

Discover which contaminants exceed Legal and Health Guidelines in your water supply.
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Urbandale Water Utility
About Us
Sources of municipal water (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels across land or underground, it dissolves naturally-occurring minerals and sometimes radioactive materials, while also potentially collecting substances from animal or human activities.
Potential contaminants in source water include:
- Inorganic Contaminants: Such as salts and metals, which may occur naturally or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil/gas production, or farming activities.
- Biological Contaminants: Including viruses and bacteria from agricultural operations, sewage treatment facilities, septic systems, and wildlife.
- Chemical Compounds: Both synthetic and volatile organic chemicals from industrial processes, petroleum production, gas stations, urban runoff, and septic systems.
- Agricultural Chemicals: Pesticides and herbicides from farming operations and residential use.
- Radioactive Materials: Which can occur naturally or result from oil/gas production and mining activities.
Before reaching your home, water undergoes testing by certified laboratories at Des Moines Water Works' Fleur Drive Treatment Plant and the University of Iowa's Hygienic Laboratory. The 2017 results in this report include samples from Des Moines Water Works' treatment plants and from distribution systems supplied by Des Moines Water Works.
All municipal water, including bottled water, may reasonably contain at least small amounts of some contaminants. Their presence doesn't necessarily indicate a health risk. Immuno-compromised individuals, including cancer patients undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS, some elderly individuals, and infants may be particularly vulnerable to certain contaminants. These individuals should consult their healthcare providers about their water consumption.
Nitrate levels exceeding 10 parts per million (ppm) pose health risks to infants under six months, potentially causing blue baby syndrome. If caring for an infant, consult your healthcare provider about water safety. Des Moines Water Works employs source water blending and ion exchange treatment when necessary to maintain nitrate levels below the 10 ppm standard.
Elevated lead levels can cause serious health problems, especially for pregnant women and young children. Des Moines Water Works minimizes lead exposure risk through an approved corrosion control program. Lead in municipal water primarily comes from materials in private service lines and home plumbing. Running your tap for 30 seconds to 2 minutes before using water for drinking or cooking can further reduce potential lead exposure.
Cryptosporidium, a microbial pathogen found in surface water, enters watersheds through animal and human waste. While filtration removes Cryptosporidium, standard filtration cannot guarantee 100% removal. Ingestion may cause cryptosporidiosis, an abdominal infection causing nausea, diarrhea, and cramps. While most healthy individuals recover within weeks, those with compromised immune systems face greater risk of severe illness.

For more information on your municipal water, visit the U.S. Environmental Protection Agency:
Urbandale Water Utility Municipal Water Company and EPAUrbandale Water Utility Municipal Water Report Information
The Urbandale Water Utility provides service to approximately 16,100 accounts within city limits. With its infrastructure of two elevated water storage tanks, roughly 200 miles of water mains, and three booster pumping stations delivering water across two pressure zones, the utility effectively meets the water needs of both residential and commercial customers throughout Urbandale.
Currently, the Urbandale Water Utility purchases treated water from Des Moines Water Works for distribution to its customer base. This arrangement ensures reliable access to properly treated water that meets regulatory standards.
Additional Services
Beyond providing clean, quality water, the Urbandale Water Utility offers residents several valuable services including:
- Multiple convenient payment options
- Electronic billing statements
- Automated meter reading systems
- Residential leak detection assistance
The utility also functions as a billing agent for the City of Urbandale, meaning your monthly statement will include charges for sanitary sewer, stormwater management, and solid waste collection services all in one convenient bill.
Municipal Water Utility Company FAQ

For more information on your municipal water, visit the U.S. CDC:
Urbandale Water Utility Municipal Water Company and CDC.. ...

Urbandale Water Utility provides municipal water services to the public of Urbandale and Urbandale, Iowa.
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