Wells Branch MUD 1 Water Company

Certain individuals may have increased vulnerability to contaminants in tap water, including Cryptosporidium, compared to the general population. People with compromised immune systems - such as those undergoing cancer treatment, organ transplant recipients, individuals with HIV/AIDS or other immune disorders, some elderly residents, and infants - may face higher infection risks. These vulnerable groups should consult healthcare providers about their municipal water consumption.

The EPA/CDC guidelines on appropriate methods to reduce infection risk from Cryptosporidium and other microbial contaminants are available through the Safe Drinking Water Hotline (1-800-426-4791).

Public Participation: The Board of Directors meets on the first and third Wednesday monthly at 5:30 p.m. at the Wells Branch Recreation Center, 3000 Shoreline Drive, Austin, Texas. Please call (512) 251-9814 to confirm meeting dates and times.

Water Conservation: In our water loss audit submitted to the Texas Water Development Board for January-December 2017, our system lost approximately 881,292 gallons of water, representing 1.18% of total water produced.

The District's water system is operated by Crossroads Utility Services, LLC. For questions about water quality or source, please call (512) 246-1400 or (512) 246-5905.

Water Sources: Municipal water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land surfaces or through ground, it dissolves naturally-occurring minerals and potentially radioactive materials, and may collect substances from animal or human activity.

Possible contaminants in source water before treatment include: microbes, inorganic contaminants, pesticides, herbicides, radioactive materials, and organic chemicals.

Our municipal water is supplied by the City of Austin, which draws and treats surface water from Lake Austin. TCEQ's assessment of our source water indicates some sources may be susceptible to certain contaminants. The sampling requirements for our water system reflect this susceptibility.

Water Quality: ALL municipal water may contain some contaminants. When water meets federal standards, there may not be health advantages to purchasing bottled water or point-of-use devices. Municipal water, including bottled varieties, may reasonably contain small amounts of some contaminants, which doesn't necessarily indicate health risks.

For more information about contaminants and potential health effects, call the EPA's Safe Drinking Water Hotline (1-800-426-4791).

1. Does Wells Branch MUD 1 test its tap water?
   Yes. Like every public water system, Wells Branch MUD 1 must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
2. How do I contact Wells Branch MUD 1?
   Call 512-251-9814 or visit 3000 Shoreline Dr. , Austin , TX 78728, or use the contact options on the utility’s website.
3. Does Wells Branch MUD 1 water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
4. Is Wells Branch MUD 1 water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.