Westbury WD

The Westbury Water District is pleased to present this year's Municipal Water Quality Report, required for distribution to all district residents in compliance with federal and state regulations. This document aims to inform you about the quality of water and services we provide daily.

Our primary mission is to deliver safe, reliable municipal water. The Board of Water Commissioners and staff are committed to ensuring your household receives premium quality water.

Water Source Information:
Westbury's water supply comes from groundwater pumped from 10 wells throughout our network, tapping into the Magothy aquifer beneath Long Island. The aquifer's water quality generally ranges from good to excellent, though localized contamination exists in some areas.

Municipal water sources (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water moves across land or underground, it dissolves naturally occurring minerals and sometimes radioactive materials, and can pick up substances from animal or human activities.

Potential Contaminants:
• Microbial contaminants
• Inorganic contaminants
• Pesticides and herbicides
• Organic chemical contaminants
• Radioactive substances

To ensure tap water safety, the state and EPA establish regulations limiting contaminant levels in public water systems. Similarly, FDA regulations set limits for contaminants in bottled water, providing equal public health protection.

In 2017, the Westbury Water District served approximately 20,500 residents, withdrawing 1.16 billion gallons from the aquifer, with about 93% directly billed to consumers.

Following state regulations, we routinely monitor your water for various parameters and contaminants, testing for coliform bacteria, turbidity, inorganic substances, lead, copper, nitrate, volatile organics, trihalomethanes, and synthetic organics. Each district well undergoes testing for over 135 parameters multiple times annually.

We're proud to report that our district's water supply fully complies with all federal, state, and county regulations with no water quality violations present.

Frequently Asked Questions About Municipal Water

Water Quality and Testing

1. How often is our municipal water tested?
2. What contaminants are regularly monitored in our water system?
3. How can I report water quality concerns in my neighborhood?
4. Are there special considerations during boil water advisories?
5. How do seasonal changes affect our water quality?

Residential Water Services

1. What permits are required for residential water line repairs?
2. How do I request water service for a new construction?
3. What causes fluctuations in water pressure?
4. How can I resolve water hardness issues at home?
5. What's the process for disputing a water bill?

Conservation and Environmental Concerns

1. What water conservation measures are recommended during summer months?
2. How can residents prevent water runoff pollution?
3. What steps should be taken to prevent pipes from freezing?
4. How does landscaping affect residential water usage?
5. What household products should never be disposed of through drains?

Infrastructure and Maintenance

1. How are water main breaks addressed and repaired?
2. What's being done to upgrade aging water infrastructure?
3. How do I determine if a water leak is on public or private property?
4. What's the process for reporting water waste or leaks?
5. How does the city maintain water storage facilities?