City of Conway Water Company

All water sources, including municipal supplies, can potentially contain various natural or human-made contaminants. These may include microorganisms, inorganic or organic chemicals, and radioactive substances. Every water source, bottled included, reasonably contains at least minimal amounts of some contaminants. Their presence doesn't necessarily indicate a health risk. For detailed information about contaminants and potential health effects, contact the EPA's Safe Water Hotline at (800)426-4791.

To ensure tap water safety, the EPA establishes regulations limiting contaminant levels in public water systems. Similarly, FDA regulations set limits for contaminants in bottled water, providing equivalent public health protection. Potential contaminants include:

• Microbial contaminants (viruses, bacteria) from sewage treatment facilities, septic systems, agricultural operations, and wildlife
• Inorganic contaminants (salts, metals) occurring naturally or resulting from urban runoff, industrial/domestic wastewater, oil/gas production, mining, or farming
• Pesticides and herbicides from agriculture, urban stormwater runoff, and residential usage
• Organic chemical contaminants from industrial processes, gas stations, urban runoff, and septic systems
• Radioactive contaminants occurring naturally or resulting from oil/gas production or mining activities

Lead in Municipal Water: Elevated lead levels can cause serious health problems, particularly for pregnant women and young children. Lead primarily comes from materials and components in service lines and home plumbing. While City of Conway provides high-quality water, we cannot control plumbing component materials. When water sits unused for several hours, flush your tap for 30 seconds to 2 minutes before using for drinking or cooking to reduce potential lead exposure. If concerned, consider water testing. Information is available via the Safe Water Hotline or at http://www.epa.gov/safewater/lead.

1. Where does City of Conway water come from?
   City of Conway supplies purchased surface water to Conway, South Carolina.
2. Does City of Conway test its tap water?
   Yes. Like every public water system, City of Conway must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact City of Conway?
   Call 843-248-1760 or visit 229 Main Street, Conway, SC 29526, or use the contact options on the utility’s website.
4. Does City of Conway water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is City of Conway water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.