City of Nacogdoches Water Company

Our Mission
The City of Nacogdoches Municipal Water Utilities Department is dedicated to providing residents with the highest quality continuous water supply that's safe, secure and cost-effective both now and in the future. We consistently meet or exceed all state and federal water requirements while constantly improving our methods and operations.

Water Quality Commitment
Our water meets or exceeds all Federal (EPA) drinking water requirements. This report aims to provide important information about your water supply and our ongoing efforts to deliver safe municipal water.

Community Participation
For more information about this report, please contact the Water Utilities Manager at 936-564-5046.

Water Source Information
Our municipal water comes from both Surface and Ground Water sources, specifically from the WILCOX-CARRIZO aquifer and LAKE NACOGDOCHES. The TCEQ has completed an assessment indicating some sources may be vulnerable to certain contaminants. For information about source water testing and protection efforts, please contact us at 936-564-5046.

Special Health Information
Some people may be more vulnerable to water contaminants than the general population. Immuno-compromised individuals, cancer patients undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS, some elderly residents, and infants may face higher risks from infections. These individuals should consult with healthcare providers about their drinking water. CDC guidelines for reducing infection risks are available through the Safe Drinking Water Hotline (800-426-4791).

Lead Awareness
Elevated lead levels can cause serious health issues, especially for pregnant women and young children. Lead in water primarily comes from materials in service lines and home plumbing. You can minimize potential exposure by running your tap for 30 seconds to 2 minutes before using water for drinking or cooking. For more information about lead testing, visit http://www.epa.gov/safewater/lead.

Water Protection
Water security is a shared responsibility. Citizens can help by being vigilant and reporting any suspicious activity around water utilities. When reporting incidents, note the nature of the activity, your location, any vehicles involved (color, make, model, license), and descriptions of individuals present.

Water Conservation
Water conservation remains a Texas tradition. As our population grows, using water wisely becomes increasingly important. Visit our website for tips on conserving water both indoors and outdoors. Remember to be Water Smart!

1. Where does City of Nacogdoches water come from?
   City of Nacogdoches supplies surface water to Nacogdoches, Texas.
2. Does City of Nacogdoches test its tap water?
   Yes. Like every public water system, City of Nacogdoches must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact City of Nacogdoches?
   Call 936-559-2500 or visit 202 East Pilar Street, Nacogdoches, TX 75961, or use the contact options on the utility’s website.
4. Does City of Nacogdoches water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is City of Nacogdoches water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.