City of Reidsville Water Company

We're pleased to share this year's Annual Municipal Water Quality Report with you. This document reflects the water quality data from the 2017 calendar year. Here you'll find important details about your water sources, what your water contains, and how it compares to regulatory standards.

Our ongoing mission is to provide you with safe, reliable municipal water. We want you to understand the efforts we make to continually improve the water treatment process and protect our valuable water resources. We remain committed to ensuring the quality of your water and providing this information because informed customers are our best allies.

If you have questions about this report or your municipal water service, please contact David Bracken at 336-349-1070. We value our customers and want you to be well-informed about your municipal utility.

Your municipal water comes from surface water sources including rivers, lakes, streams, ponds, and reservoirs. As water travels over land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive materials. It can also pick up substances from animal presence or human activity.

Potential contaminants in source water include:

• Microbial contaminants like viruses and bacteria from sewage treatment plants, septic systems, agricultural operations, and wildlife
• Inorganic contaminants such as salts and metals that occur naturally or result from urban runoff, industrial discharges, or farming
• Pesticides and herbicides from agriculture, urban runoff, and residential uses
• Organic chemical contaminants including synthetic and volatile organics from industrial processes, petroleum production, gas stations, and septic systems
• Radioactive contaminants that occur naturally or result from oil and gas production and mining

The EPA establishes regulations that limit contaminant levels in public water systems to ensure tap water is safe to drink. Similarly, the FDA sets limits for contaminants in bottled water to provide equivalent protection for public health.

When you turn on your tap, the water comes from Lake Reidsville, located at 278 Reid Lake Road, Reidsville, NC 27320.

1. Where does City of Reidsville water come from?
   City of Reidsville supplies surface water to Reidsville, North Carolina.
2. Does City of Reidsville test its tap water?
   Yes. Like every public water system, City of Reidsville must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact City of Reidsville?
   Call 336-349-1030 or visit 230 W. Morehead Street, Reidsville, NC 27320, or use the contact options on the utility’s website.
4. Does City of Reidsville water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is City of Reidsville water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.