Cortlandt Consolidated WD

To meet State regulations, Cortlandt Consolidated Water District releases an annual report detailing our water quality. Our goal is to increase awareness about your water supply and emphasize the importance of protecting our water sources. Last year, your tap water met or surpassed all State and Federal health standards for municipal water.

This report provides an overview of last year's water quality, including information about your water's source, composition, and how it compares to regulatory standards. The Water Division office is located at 167 Roa Hook Road opposite Camp Smith.

For more information, we invite you to attend our regular Town Board meetings held Tuesdays at 7:30 pm in the Vincent F. Nyberg Meeting Room at Town Hall. The Board also conducts three work sessions monthly on Mondays, with special meetings scheduled as needed. All meetings are open to the public.

For additional details, contact the Supervisor's Office at 734-1002 or visit the Town of Cortlandt website. For specific questions about this report or your water supply, please contact Stephen T. Ferreira, P.E. at (914) 734-1026.

WATER SOURCE INFORMATION
Our primary water source is the NYC DEP Catskill Aqueduct in Cortlandt. Water from the Catskill Treatment Plant undergoes pH adjustment, coagulation, filtration, chlorine disinfection, and corrosion control. We maintain a connection with Peekskill's water system as a backup supply, and the Amawalk Treatment Plant on Route 35 in Somers serves as an emergency water source via a 24" transmission main from Yorktown.

The NYS Department of Health has evaluated water supply vulnerability statewide through the Source Water Assessment Program (SWAP). These assessments estimate potential contamination risks but do not indicate that source water contamination has occurred or will occur. Our water system implements extensive treatment and monitoring to ensure safe drinking water delivery.

SYSTEM FACTS
Our water system serves approximately 33,700 residents through 8,100 service connections. In 2017, we distributed 0.90 billion gallons of water, with a daily average of 2.6 million gallons. Unaccounted water totaled 20% for 2017, which includes water used for main flushing, firefighting, and lost through leakage. Customers paid $7.74 per 1,000 gallons in 2017, resulting in an average annual bill of approximately $775.00.

1. Where can I check in for a class or activity? Activity registration is available 24/7 online using WebTrac. Walk-in registration is also available at convenient locations within town limits (Parks & Recreation Office or the Louden Nelson Community Center). Registration by phone is available by calling (831) 420-5270 Monday through Friday, 8:00 am - 5:00 pm (PST).
2. I tried entering my pin and passcode in WebTrac but was unsuccessful in logging in. Why doesn't the system recognize my account information? We've updated our registration and reservation software to WebTrac by Vermont Systems, Inc. All previous account information, including instaReg pins and passcodes, has not been transferred. You will need to create a new account using WebTrac.
3. How do I change my password? There are several ways to change your password: 1) click on the link next to the "Forgot your password?" question on the WebTrac splash page and follow the online instructions; 2) visit or call either Parks & Recreation Office or Louden Nelson Community Center and speak with a customer service representative; or 3) send an email to webtrac@cityofsantacruz.com. Be sure to include your name, contact information and request.
4. How do I setup an account with Parks & Recreation? To setup an account online using WebTrac, click the link next to the "Need an Account?" question beneath the Member Login panel on the WebTrac splash page. To setup an account in-person, visit any of our convenient locations (Parks & Recreation Office or the Louden Nelson Community Center).
5. What do I need in order to setup an account? Online and in-person account setup requires users have a valid email address, home address, unique login, and contact number. NOTE: to be considered a Resident, your account address must be located within Santa Cruz City limits. As you enter your address, if you do reside in the city, the system will attempt to identify and pre-fill your information automatically, please select the appropriate address from the list.
6. I created an account online, but why is the system listing me as Non-Resident? All new accounts created using WebTrac are recorded with a status of Non-Resident until we can verify your home address. Confirming your home address is easy. You can visit either of our conveniently located in-person sites (Parks & Recreation Office or the Louden Nelson Community Center); call (831) 420-5270 and speak with a customer service representative; or send us an email with your information.
7. Why does this error message keep coming up when I try to register for an activity (age older than or equal to "X" and younger than or equal "X")? This message appears when the registrant has not met the age requirements for the activity. The registrant must be of the age listed in the course information by the first day of the scheduled activity. A valid birthdate must be inputted on the registrants account.
8. Why do I have to enter my birth date information? WebTrac calculates age using birthdate information. In order to register for activities that have an age requirement, birthdate information is needed to be listed on the member's record.
9. How do I add more individuals to my account household? To add more members to your account household, please call (831) 420-5270 or email webtrac@cityofsantacruz.com and speak with a customer service representative. Be sure to include your name, contact information and request. You can also visit any of our two convenient locations.
10. What's the City's tax ID for use with child care costs? While the Parks & Recreation Department does not provide cumulative child care receipts, you can find all your household receipts in WebTrac. Simply login and visit My Account. The City's tax ID is #94-6000427.