Greater Plattsburgh Water District

In compliance with state regulations, the Town of Plattsburgh issues annual reports detailing the quality of our municipal water. The purpose of these reports is to increase awareness about our water supply and emphasize the importance of protecting our water sources.

This report provides an overview of last year's water quality testing results. It includes information about where our water comes from, what it contains, and how it compares to New York State standards. If you have questions about this report or our municipal water, please contact the Water and Wastewater Department at 518-562-6890 or the Clinton County Health Department at 518-565-4870. We want you to be well-informed about your water supply.

Where Does Our Water Come From?
Generally, sources of tap water (both municipal and bottled) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land or through the ground, it dissolves naturally occurring minerals and can pick up substances from animal presence or human activities. Potential contaminants in source water include microbial pollutants, inorganic contaminants, pesticides, herbicides, organic chemicals, and radioactive substances.

To ensure tap water safety, New York State and the EPA establish regulations limiting the amount of certain contaminants in public water systems. Similarly, State Health Department and FDA regulations set limits for contaminants in bottled water to provide equivalent public health protection.

Our water source consists of five deepwater wells drawing from a prevalent sandstone aquifer. Two wells are located on Route 3 with the others at Bullis Road. Following Clinton County and New York State requirements, our water is treated with chlorine for disinfection, and fluoride is added before distribution.

System Information
The water system serves more than 10,000 residents across Greater Plattsburgh, Bluff Point, Cliff Haven, Southeast Beekmantown, PARC, Morrisonville, and Macey Lane areas. In 2017, we produced 455,843,000 gallons of water, with approximately 88% billed directly to customers. The remaining 12% was used for firefighting, hydrant maintenance, and addressing distribution system leaks.

In 2017, a typical three-person household used approximately 30,059 gallons of water per quarter, at a rate of $1.67 per 1,000 gallons, resulting in a quarterly water bill of about $59.51.

1. Do I need a license for my business?

   Our Customer Service office issues various business licenses. A complete list can be found on their webpage. Our Code Services office licenses many trades. For applications and a full listing of those licenses, please visit our Licenses & Permits website. For additional licensing information, check with the State of New York Business Center.

2. How do I find out my property boundaries, setbacks, lot dimensions or subdivision plats?

   The Clinton County Register of Deeds office can provide you with this information. Visit their website for contact details.

3. How do I contact the Plattsburgh City Commission?

   The Mayor and City Commissioners don't maintain offices at City Hall. They provide their preferred contact information on the city website. You can access their individual pages using the links provided online.

4. How do I pay my utility bill?

   We offer several payment options for your water bill:

   • Automatic Bank Draft — Enroll to have your water bill payment automatically withdrawn from your preferred bank account monthly.
   • Online Billing — Go paperless with our 24/7 online system to view account information, payment history and usage records.
   • Mail payments to P.O. Box 309, Plattsburgh, NY 12901.
   • Pay in person with cash, check or credit card at the Customer Service office.
   • Use our convenient dropboxes located at local stores and behind City Hall.
5. What are the municipal court payment options?

   If your ticket shows the specific amount of fines/fees, you can pay the total before your court date through one of these methods:

   • In person at the Municipal Court
   • Online (for recent tickets, using credit/debit cards)
   • By mail (include your signed ticket with plea entered, along with payment)

   Court costs apply even if you don't need to appear in court. If your ticket is marked "Must Appear" or "MA," you cannot pay in advance and must attend your scheduled court date.