Batavia City

The Batavia Purification Facility processed 1.05 billion gallons of water in 2016, with a daily average treatment of 2.93 million gallons. We serve 15,475 residents across approximately 5,800 service connections. In 2016, we delivered 812 million gallons total, with 242 million gallons distributed through Genesee County meters to the Towns of Salade, Oakfield, and Elba.

Additionally, 75 million gallons were utilized within the water treatment plant for testing and processing. Approximately 300 million gallons (22%) remain unaccounted for – attributed to fire hydrant usage, city maintenance, parks, Austin Park spray facilities, or water lost through leaks and main breaks. The 2016 average water rate was $5.12 per thousand gallons.

We're pleased to report that for 2016, your tap water met all State health standards. The Batavia Water Department proudly maintained compliance with no system violations, microbiological concerns, or monitoring/reporting infractions.

Q: What is the hardness of Pueblo del Sol Water Company Water?

A: The hardness of our water is 8.24 grains. Calcium and manganese or different soluble substances cause the hardness inside the water. As an evaluation, the hardness dimension of clearly taking place calcium carbonate is 140 parts per million or 8.24 grains.

Q: What is used as a disinfectant?

A: Pueblo del Sol Water Company uses chlorine as a disinfectant, to maintain your municipal water clean and safe.

Q: How much Fluoride is within the water?

A: Pueblo del Sol Water Company does not add fluoride to our water. The quantity of fluoride that occurs naturally in our municipal water is .20 part per million. Please consult your dental hygienist to ensure that this is an adequate quantity of fluoride to benefit you.

Q: If I leave my home for several months, what should I do?

A: Please inform our local office about your absence. We may ask for a phone number should we need to contact you in an emergency. At that point, you may request one of the following options:

• You may choose to disconnect service: We will then perform a final meter reading to determine your final bill. Upon your return you'll need to re-establish service and will incur the service establishment charge.
• You may choose to leave your water on. (Acquiring costs for consumption.)
• You may choose to pay your bill in advance.
• You may choose to turn your water off on your side of the meter. Acquiring minimal costs.

How Municipal Water is treated:

Pueblo del Sol Water Company treats your water using disinfectant to remove or reduce harmful contaminants that could come from the source water.

Why do I get this report each year?

Community water system operators are required by Federal law to provide their customers with an annual water quality report. The report helps people to make informed choices about the water they drink. It lets people know what contaminants, if any, are in their municipal water and how these contaminants may affect their health. It also gives the system operators a chance to tell customers what it takes to deliver safe municipal water.