Las Vegas Valley Water District

Water connects us all. Throughout Las Vegas Valley, 1.5 million residents depend on water flowing through our district's infrastructure. While the city never sleeps, neither does our commitment to service.

Behind the scenes, we continually invest in maintaining, expanding, and upgrading reservoirs, pumping stations, and pipeline networks to ensure our community's water system remains eight times more reliable than the national average. Our priority is both reliability AND quality: 24/7, year-round.

Regarding your tap water, the facts speak volumes: WATER SUPPLIED BY THE LAS VEGAS VALLEY WATER DISTRICT MEETS OR EXCEEDS ALL NEVADA STATE AND FEDERAL SAFE WATER ACT STANDARDS.

We encourage you to review this report, provided in accordance with the Safe Drinking Water Act. Learn about your water's source, composition, treatment processes, and delivery through one of the nation's most technologically advanced municipal systems. Additional water quality information is available on our water quality reports page.

Your 2018 report reflects data collected during the 2017 calendar year unless otherwise noted. For questions, please email us or reference the "For More Information" section below regarding additional consumer resources.

To better serve our customers, we've compiled answers to our most frequently asked questions. If you don't find your answer here, please contact us directly.

1. How could my usage be so high? You may have an underground leak, a toilet leak, or a hard-to-detect dripping faucet. Ensure ALL water fixtures are off inside your home, then check your meter to see if the leak detector (propeller) in the center of the dial is moving. Movement indicates water flowing through the meter.
2. What should I do if experiencing low pressure? First, inspect your meter and surrounding area for possible leaks. Then call our office to report low pressure in your location.
3. Why is my water discolored? Recent repairs may have allowed air to enter the line, causing a milky appearance. This typically clears with continued usage.
4. What chemicals are added to our water? Only chemicals approved by the National Safety Foundation for drinking water treatment. Note that West Wilkes Water Association purchases treated water from Wilkesboro and North Wilkesboro rather than treating it directly.
5. My water tastes, smells, or looks unusual. Is it safe? All public water systems must maintain minimum chlorine levels of 0.2 mg/L by state law. Systems using chloramine disinfectant must maintain 0.5 mg/L levels. We test disinfectant levels daily to ensure safety.
6. Why do particles appear when running hot water? Your water heater likely needs flushing. CAUTION: Manufacturers typically recommend hiring a professional for this service. If attempting yourself, carefully read the owner's manual to prevent injury or damage.
7. Why do I have a past balance when I sent my payment? We may have received it after the due date or possibly not received it at all. Contact our office for assistance resolving the issue.