
Jacksonville, North Carolina | Municipal Water Utility Company | Public Service Announcement
The local water supply in Onslow Water And Sewer Authority may contain various contaminants including but not limited to Tetradecanoic acid, Metribuzin, Radiological contaminants and 1,3,5-Trimethylbenzene, along with potentially elevated water hardness levels. Onslow Water And Sewer Authority provides municipal water to this region sourced from Groundwater.
What's in your tap water?
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Onslow Water And Sewer Authority Area Details

Area served:
Jacksonville, North Carolina

Population served:
119367

Water source:
Groundwater

Phone:
910-455-0722

Address:
228 Georgetown Road, Jacksonville, NC 28540

3date
Contaminants Detected In Jacksonville, North Carolina
Bromodichloromethane; Chloroform; Dibromochloromethane; Dichloroacetic acid; Total trihalomethanes (TTHMs); Trichloroacetic acid; Benzo[a]pyrene; Cyan… more

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US Public Records
Onslow Water And Sewer Authority
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by Onslow Water And Sewer Authority
Tested But Not Detected:
1,1,1-Trichloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2-Dibromo-3-chloropropane (DBCP); 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3-Butadiene; 1,4-Dioxane; 17-beta-Estradiol; 2,4,5-TP (Silvex); 2,4-D; 4-Androstene-3,17-dione; Alachlor (Lasso); Antimony; Arsenic; Atrazine; Barium; Benzene; Benzo[a]pyrene; Beryllium; Bromomethane; Cadmium; Carbofuran; Carbon tetrachloride; Chlordane; Chlorodifluoromethane; Chloromethane; cis-1,2-Dichloroethylene; Cobalt; Combined uranium; Dalapon; Di(2-ethylhexyl) adipate; Di(2-ethylhexyl) phthalate; Dichloromethane (methylene chloride); Dinoseb; Endrin; Equilin; Estriol; Estrone; Ethinyl estradiol; Ethylbenzene; Ethylene dibromide; Heptachlor; Heptachlor epoxide; Hexachlorobenzene (HCB); Hexachlorocyclopentadiene; Lindane; Mercury (inorganic); Methoxychlor; Monochlorobenzene (chlorobenzene); Nitrate; Nitrate & nitrite; Nitrite; o-Dichlorobenzene; Oxamyl (Vydate); p-Dichlorobenzene; Pentachlorophenol; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Picloram; Polychlorinated biphenyls (PCBs); Radium-226; Radium-228; Selenium; Simazine; Styrene; Testosterone; Tetrachloroethylene (perchloroethylene); Thallium; Toluene; Toxaphene; trans-1,2-Dichloroethylene; Trichloroethylene; Vinyl chloride; Xylenes (total)

What's in your tap water?

Discover which contaminants exceed Legal and Health Guidelines in your water.
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Onslow Water And Sewer Authority
About Us
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For more information on your municipal water, visit the U.S. Environmental Protection Agency:
Onslow Water And Sewer Authority Municipal Water Company and EPAOnslow Water And Sewer Authority Municipal Water Report Info
VISION
"To be the reputable regional water provider, delivering exceptional service to our community."
MISSION
Our team safeguards community health and environmental integrity through superior water utility services and outstanding customer experiences.
VALUES
Values express ONWASA's core beliefs, standards, and characteristics that guide daily operations. ONWASA is guided by:
- Integrity - doing what's right
- Caring - treating others with respect
- Dedication - to our mission, our staff, and our community
- Environmental Stewardship - protecting and enhancing our environment
- Sense of Community - collaborating toward shared objectives
Municipal Water Utility Company FAQ

For more information on your municipal water, visit the U.S. CDC:
Onslow Water And Sewer Authority Municipal Water Company and CDCBelow are frequently asked questions from our customers. If you need additional information, please contact us by email.
-
When is my bill due?
Bills are always due on the 27th of each month. -
What payment options are available?
You can pay at our office, use the drop box, mail your payment, set up Auto Draft, use our website payment portal, or call payments in to (855) 338-8641. -
Can I pay online?
Yes, we offer IPAY Solutions. Information is available on our website under the payment options tab. -
Can I make phone payments?
Yes, call (855) 338-8641 and follow the prompts. -
Do you accept credit/debit cards in the office?
We don't accept cards in the office, but you can use them through our website payment options. -
How long before new service is activated?
Field technicians require at least 24 hours to process work orders. -
What's required for new membership?
We need a photo ID copy and $100 membership fee (cash, check or money order). -
What should I do about low water pressure?
Check all faucets inside and outside to determine if the issue affects specific areas. Verify your water softener is cycling properly. For property-wide pressure issues, contact Watson Water. -
What about after-hours emergencies?
Call 812-246-5416, select option #6 to reach the on-call technician. -
Are there fees for after-hours service?
A $50 service fee applies for after-hours calls, but is waived if the issue is Watson Water's responsibility. -
What's the water hardness level?
The hardness is 22 grain. -
Can I get a bill adjustment for leaks?
For exterior leaks, visit our office to complete a Bill Adjustment Form with proof of repair. Adjustments aren't available for bills over 45 days old, and we limit adjustments to one monthly bill per year.

Onslow Water And Sewer Authority provides municipal water services to the residents of Jacksonville, and Jacksonville, North Carolina.
Limited Time: Free Official Water Safety Report for Onslow Water And Sewer Authority!

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