
Roanoke County, Virginia | Municipal Water Utility Company | Public Service Announcement
The municipal water supply of Western Virginia Water Authority may contain several concerning contaminants including m-Xylene, Chlorate, Polychlorinated biphenyls (PCBs) and Dichloroacetic acid, and residents may experience elevated levels of water hardness. Western Virginia Water Authority provides your community with municipal water sourced primarily from Surface water.
What's in your tap water?
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Western Virginia Water Authority Area Details

Area served:
Roanoke County, Virginia

Population served:
155395

Water source:
Surface water

Phone:
540-853-5700

Address:
601 S. Jefferson Street, Roanoke, VA 24011

3date
Contaminants Detected In Roanoke County, Virginia
Arsenic; Benzene; Chromium (hexavalent); Total trihalomethanes (TTHMs); Chromium (hexavalent); Selenium 1,4-Dioxane; Aluminum; Antimony; Barium; Beryl… more

Free Water Safety Report for Western Virginia Water Authority. (limited time offer)
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Western Virginia Water Authority
Annual Water Quality Report
List of Municipal Water Contaminants Tested by Western Virginia Water Authority
Tested But Not Detected:
1,1,1-Trichloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2-Dibromo-3-chloropropane (DBCP); 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3-Butadiene; 17-beta-Estradiol; 2,4,5-TP (Silvex); 2,4-D; 3-Hydroxycarbofuran; 4-Androstene-3,17-dione; Alachlor (Lasso); Aldicarb; Aldicarb sulfone; Aldicarb sulfoxide; Aldrin; Atrazine; Benzo[a]pyrene; Bromochloromethane; Bromomethane; Butachlor; Carbaryl; Carbofuran; Carbon tetrachloride; Chlordane; Chloromethane; cis-1,2-Dichloroethylene; Cyanide; Dalapon; Di(2-ethylhexyl) adipate; Di(2-ethylhexyl) phthalate; Dicamba; Dichloromethane (methylene chloride); Dieldrin; Dinoseb; Diquat; Endrin; Equilin; Estriol; Estrone; Ethinyl estradiol; Ethylbenzene; Ethylene dibromide; Heptachlor; Heptachlor epoxide; Hexachlorobenzene (HCB); Hexachlorocyclopentadiene; Lindane; Mercury (inorganic); Methomyl; Methoxychlor; Metolachlor; Metribuzin; Monochlorobenzene (chlorobenzene); MTBE; o-Dichlorobenzene; Oxamyl (Vydate); p-Dichlorobenzene; Pentachlorophenol; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Picloram; Polychlorinated biphenyls (PCBs); Propachlor; Simazine; Styrene; Testosterone; Tetrachloroethylene (perchloroethylene); Toxaphene; trans-1,2-Dichloroethylene; Trichloroethylene; Vinyl chloride

What's in your tap water?

Discover which contaminants exceed Legal and Health Guidelines in your water.
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Western Virginia Water Authority
About Us
To ensure tap water remains safe to consume, the Environmental Protection Agency (EPA) establishes regulations limiting the concentration of specific contaminants in public water systems. Similarly, Food and Drug Administration regulations set limits for contaminants in bottled water to provide equivalent public health protection.
All municipal water, including bottled water, may reasonably contain at least small amounts of certain contaminants. However, the presence of contaminants doesn't necessarily indicate a health risk. When establishing standards, the EPA typically assumes an average adult consumes 2 liters of water daily over a 70-year lifespan. For many contaminants, EPA sets maximum contaminant levels (MCLs) at points that cause minimal adverse health effects, while for others, the risk might range from one-in-ten-thousand to one-in-a-million.
The Western Virginia Water Authority continuously monitors water supplies for various contaminants to meet all regulatory requirements. All regulated substances undergo annual testing, except lead and copper (tested every three years), synthetic organic compounds (SOCs), and radiological contaminants (tested every six to eight years). The data for trihalomethanes (TTHMs) and haloacetic acids (HAA5s) represent running annual averages.
Cryptosporidium & Giardia
These microscopic organisms can cause fever, diarrhea, and other gastrointestinal symptoms if ingested. They originate from human and animal waste and are eliminated through water filtration and disinfection. Although not regulated federally or by the state, the Water Authority tests for these organisms. Giardia was detected in untreated water at Falling Creek (0.2 cysts per liter in March 2016 and 8 cysts per liter in June 2017). Cryptosporidium appeared in untreated water at Carvins Cove (0.1 cysts per liter in January and February 2016).
Certain populations may be more vulnerable to water contaminants than others. Those with compromised immune systems, including cancer patients undergoing chemotherapy, organ transplant recipients, people with HIV/AIDS, the elderly, and infants may face increased infection risks. These individuals should consult healthcare providers about their water consumption. Guidelines for reducing infection risks are available through the Safe Drinking Water Hotline (800-426-4791).
Lead & Copper Testing
Quality water begins at the source. The Western Virginia Water Authority closely monitors water chemistry, treatment processes, and pipe materials throughout the distribution system, especially regarding lead and copper. While copper is nutritionally essential, high levels can cause gastrointestinal issues. Elevated lead levels can cause serious health problems, particularly for pregnant women and young children.
Lead in municipal water primarily relates to service line materials and home plumbing. The Authority maintains over 1500 miles of pipes up to customers' water meters, typically made of cast iron, ductile iron, or PVC. No lead pipes are known to exist in our distribution system, though older homes may have lead plumbing or lead solder. We treat water with corrosion control or pH adjustment to protect both our distribution system and customers' home plumbing.
When water sits in pipes for several hours, you can minimize potential lead exposure by flushing your tap for 30 seconds to 2 minutes until it becomes cold or reaches a steady temperature before using it for drinking or cooking. If concerned about lead, consider having your water tested. For more information, contact the Safe Drinking Water Hotline or visit http://www.epa.gov/safewater/lead.

For more information on your municipal water, visit the U.S. Environmental Protection Agency:
Western Virginia Water Authority Drinking Water Company and EPAWestern Virginia Water Authority Municipal Water Report Information
Much of the Washington County Service Authority (WCSA) water distribution system was constructed over 60 years ago during President Roosevelt's WPA projects of the Depression era. Additional portions were established by private water companies or citizens working cooperatively to provide reliable household water access and indoor plumbing to their communities.
The predecessor of WCSA, the Washington County Sanitary District (WCSD), emerged during the Depression, employing many unemployed young people to install water and sewer lines serving the Abingdon area with water from Taylors Valley. Some of these original cast iron lines remain in service within WCSA's main distribution system today.
In 1960, WCSD acquired Legard Water Company, which supplied water to Damascus. Later, in 1976, the Washington County Service Authority formed when Washington County Sanitary District No. 1 merged with two private water companies: Goodson Kinderhook Water Authority (serving Bristol and southern Washington County) and the Manhaim Water Company (serving the area between Glade Spring and Saltville).
WCSA Timeline
- 1910 – Abingdon Water Authority provides water through wooden transmission lines
- 1938 – Washington County Sanitary District No. 1 forms under Roosevelt's WPA Plan
- 1953 – Goodson Kinderhook Water Authority established for Bristol and southern Washington County
- 1960 – WCSD purchases Legard Water Company (Damascus service)
- 1960 – Manhaim Water Company forms to serve between Glade Spring and Saltville
- 1976 – Washington County Service Authority created through consolidation
- 1977 – New Washington County Drinking Water Plant on Middle Fork of Holston River begins operation
- 1979 – WCSA reaches 12,554 water customers
Water Service Challenges
Serving rural communities presents unique challenges, particularly regarding distribution distance. WCSA's system covers approximately 300 square miles with 900 miles of pipeline. With over 20,900 customers, WCSA maintains nearly 230 feet of pipeline per customer. Moreover, much of the infrastructure was installed piecemeal without adequate planning for future growth, resulting in a diverse system with pipe diameters ranging from one-half inch to 24 inches and materials including galvanized steel, cast iron, ductile iron, asbestos cement, PVC, and stainless steel.
The mountainous terrain creates additional complexities. Washington County's elevation ranges from 1,698 to 5,520 feet above sea level—a 3,822-foot difference. Within the water system itself, the elevation change from lowest to highest point is 1,147 feet, equating to 493 psi pressure differential. Since normal operating pressure shouldn't exceed 250 psi, WCSA maintains over 20 pressure-reducing valves throughout the system. The distribution network includes 26 pumping stations, 24 storage tanks, and more than 40 pressure zones.
WCSA's water treatment facilities have a combined capacity of 14 million gallons daily. The authority operates one membrane filtration plant, one conventional surface water treatment plant, one spring, and one well, while also purchasing water from two additional utilities. In 2012, WCSA distributed approximately 7 million gallons of water daily. While extending service to unserved communities remains a priority, maintaining the existing infrastructure demands most of their resources. Their mission: providing the highest quality municipal water at the lowest possible cost.
Municipal Water Utility Company FAQ

For more information on your municipal water, visit the U.S. CDC:
Western Virginia Water Authority Drinking Water Company and CDC.. ...

Western Virginia Water Authority provides municipal water services to the residents of Roanoke and Roanoke County, Virginia.
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